View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0025755||mantisbt||performance||public||2019-05-13 11:15||2019-06-22 08:04|
|Status||closed||Resolution||unable to reproduce|
|Summary||0025755: Status icons change to black|
I have a problem with my new Mantis BT version (2.21). I have an old version and we migrated the content in new directory. All seems ok but the status icons appears in black every time. I tried changing the database codification, reviewing diferentent solutions in the source code and refreshing some times the page. Now, we have running PHP 5.4 but we have tried with different version between 5.4 and 7.0.
I don´t have installed any additional plugins. Our config_inc.php just have information about g_show_realname and information about mail connection.
Any idea to resolve this?Coul you help me?
Thank you very much
|Tags||No tags attached.|
Does clearing the browser cache fix the issue?
I have deleted the browser cache but the problem still appearing.
Thank for your help
Do you think is possible to resolve it?
I was not able to reproduce your problem with a fresh install of 2.21.0
Do you see any errors or warnings in browser console ?
The following additional information may be useful:
now we have a new install of Mantis BT 2.21. This is our information:
1.- We don´t have proxies between our browser and the web server
You don't, see the last one is marked as failed. The checks stop at the first error, so there are more tests that are not processed at all.
thank for your help.
This is our test now. But the problem still appear. Some idea?
Turn off safe mode for a domain with the .htaccess file:
Put this line inside .htaccess file to turn it off:
if the above does not work try:
php_flag safe_mode off
@thE_iNviNciblE safe_mode is no longer available since PHP 5.4, so this can't be the reason for the issue
Thank you for your responses.
Atrol, I had review yet the 0025755:0062102 but we applied the solutions to our system and nothing happend.
|2019-05-13 11:15||alejandro_soporte||New Issue|
|2019-05-13 14:16||atrol||Status||new => feedback|
|2019-05-13 14:16||atrol||Note Added: 0062058|
|2019-05-13 14:16||atrol||Relationship added||related to 0024189|
|2019-05-20 10:22||alejandro_soporte||Note Added: 0062100|
|2019-05-20 10:22||alejandro_soporte||Status||feedback => new|
|2019-05-20 10:28||alejandro_soporte||Note Added: 0062101|
|2019-05-20 12:32||atrol||Status||new => feedback|
|2019-05-20 12:32||atrol||Note Added: 0062102|
|2019-05-23 05:23||alejandro_soporte||Note Added: 0062118|
|2019-05-23 05:23||alejandro_soporte||Status||feedback => new|
|2019-05-23 05:24||alejandro_soporte||File Added: information.png|
|2019-05-23 06:21||dregad||Note Added: 0062121|
|2019-05-23 10:22||alejandro_soporte||File Added: Captura.PNG|
|2019-05-23 10:22||alejandro_soporte||Note Added: 0062122|
|2019-05-23 19:04||thE_iNviNciblE||Note Added: 0062126|
|2019-05-24 15:28||atrol||Status||new => feedback|
|2019-05-24 15:28||atrol||Note Added: 0062136|
|2019-06-07 07:13||alejandro_soporte||Note Added: 0062222|
|2019-06-07 07:13||alejandro_soporte||Status||feedback => new|
|2019-06-07 07:27||atrol||Assigned To||=> atrol|
|2019-06-07 07:27||atrol||Status||new => resolved|
|2019-06-07 07:27||atrol||Resolution||open => unable to reproduce|
|2019-06-22 08:04||atrol||Status||resolved => closed|