Email Notifications on Status Change

[Techsan118]

Hi Mantis Community, I am glad to find this great product. We are starting to use it and it is working great.

I am experiencing some issues i have tried to troubleshoot though. I have I have it setup to email on status change, but the emails are not sending.

Made the following settings:
- User has Email on Status Change Checked in preferences
- User has been added to project with appropriate security level.
- Email Notification has been checked for appropriate users in global configuration
- Email notification has been enabled in config

I see:
- Emails on issue creation
- Emails for new users
- Emails for updating users

I do not see:
- Emails on status changes
- Emails on Notes Added
- Emails on Close or Reopen
- Emails on Monitors added or Monitors Added

I have this on a clean install without custom statuses or user security levels. Let me know how yall can help.

[atrol]

Which version of MantisBT do you use?

[Techsan118]

I have tried 1.2.7 and 1.2.8

[atrol]

To trace what is happening, add temporary the following lines to config_inc.php (maybe you have to adjust the path of the log destination)

Code: Select all

$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT;
$g_log_destination = 'file:/tmp/mantisbt.log';