Hi Mantis Community, I am glad to find this great product. We are starting to use it and it is working great.
I am experiencing some issues i have tried to troubleshoot though. I have I have it setup to email on status change, but the emails are not sending.
Made the following settings:
- User has Email on Status Change Checked in preferences
- User has been added to project with appropriate security level.
- Email Notification has been checked for appropriate users in global configuration
- Email notification has been enabled in config
- Emails on issue creation
- Emails for new users
- Emails for updating users
I do not see:
- Emails on status changes
- Emails on Notes Added
- Emails on Close or Reopen
- Emails on Monitors added or Monitors Added
I have this on a clean install without custom statuses or user security levels. Let me know how yall can help.