View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
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0007325 | mantisbt | customization | public | 2006-08-02 06:28 | 2012-11-05 14:39 |
Reporter | brody | Assigned To | |||
Priority | normal | Severity | major | Reproducibility | always |
Status | feedback | Resolution | open | ||
Product Version | 1.0.5 | ||||
Summary | 0007325: project dependent "Allow Reporter to close Issue" has no effect, or? | ||||
Description | If I guess right, the setting "Allow Reporter to close Issue" should give a button "close issue" for the reporter independent of the actual state. The state of the issue, I noticed the problem is "feedback". I'm right or do a misunderstand anything | ||||
Additional Information | login with Administrator (on one computer) and the test user, which wrote an issue on another computer. Set issue to feedback (by Admin) and let the testuser add a feedback notice. The issue has state feedback anymore and the reporter can't close its issue (it mightbe, that the feedback has cleared something, so the issue isnt an issue anymore) | ||||
Tags | No tags attached. | ||||
related to | 0014496 | closed | dregad | CVE-2012-5522 Workflow Transitions: Minimal Access Level to Change to this status has no correct 'default' |
has duplicate | 0010066 | closed | dhx | g_allow_reporter_close has no effect |
has duplicate | 0010519 | closed | dhx | 'Resolved' issue status cannot be 'Closed' ? |
related to | 0011502 | closed | dhx | No Close button for Reporter if allow_reporter_close is enabled |
Helo again, |
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I have the same problem in version 1.1.6 also. The "Allow Reporter to close Issue" seems has no effect. The reporter can not find any link or button to close a resolved bug which he/she reported. Do I miss any configuration? or this is a bug? |
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Look at this: http://www.mantisbt.org/bugs/view.php?id=10066 |
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Same issue here (on v1.2.0rc1) : cannot set rights for reporter to close a resolved issue. Fix suggested in note 02686 (or in 0010066) did not solve the issue for me. |
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same with me in 1.2.0 (release) |
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The linked bugfix (increase bug_readonly_status_threshold to something greater than RESOLVED) works fine for me, but I don't know if this introduces unwanted side effects. |
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Side effect is that all fields of resolved issues can now be updated (not just the status), which is a problem at least for me. |
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I have proposed a fix to allow the Reporters to close their own issues, in 0011502. |
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amy idea when this can be fixed? not working on 1.2.11, chema 183 |
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Goaul, This feature works fine for me in 1.2.11 as far as I can tell. Please provide detailed, step-by-step instructions to reproduce the issue. Additional information listed below may also be useful:
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hello Dregad, thank you for reply. no custom things, just using wamp to test why on production server isnt this feature working. Made flash screen recording with "Instant Demo" software so you can see what settings i have from admin acc and added config_inc.php, uploded to: besides this from default configs in "config_defaults_inc.php" is changed this: |
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Goaul, The button is not visible, because "Update Issue Status" ($g_update_bug_threshold) is set to DEVELOPER. You probably did not realize this, because there is a known issue with the Manage Workflow Transitions page (see 0014496) which does not reflect the actual configuration (the minimum access levels at bottom of page are always shown as VIEWER). |
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ok thnx, now it shows, but for all reporters, not just who reported issue. |
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Goaul, is there any chance that you can test the fixes I have implemented as described in 0014496 ? Your feedback would be greatly appreciated. Thanks in advance. |
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The only thing i checked was if only reporter can close his issues. |
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You should not set $g_update_bug_threshold = REPORTER, as it allows them to update any issue. That said, I think there is still an issue with the code controlling when the 'Close' button is displayed, I'll look into it. EDIT: Nevermind my above comment, I had a non-standard workflow configuration on my test project; with all config_inc.php settings as default except $g_allow_reporter_close = ON, I confirm that I get the expected behavior (i.e. 'Close' button is only visible for Reporter's own issues having a status of RESOLVED) |
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hmm so if i understood you correctly: and reporters can close their reported issues? So what i did: with all default settings: when reporter reports issue with status "new", there is no close button. |
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resolved != closed...
correct, this is as designed. I get the feeling that the system is not doing what you want, so why don't you start by explaining clearly and exactly what you expect. |
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ah sorry then i misunderstood how it should work.
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