View Issue Details

IDProjectCategoryView StatusLast Update
0007325mantisbtcustomizationpublic2012-11-05 14:39
Reporterbrody Assigned To 
PrioritynormalSeveritymajorReproducibilityalways
Status feedbackResolutionopen 
Product Version1.0.5 
Summary0007325: project dependent "Allow Reporter to close Issue" has no effect, or?
Description

If I guess right, the setting "Allow Reporter to close Issue" should give a button "close issue" for the reporter independent of the actual state. The state of the issue, I noticed the problem is "feedback". I'm right or do a misunderstand anything

Additional Information

login with Administrator (on one computer) and the test user, which wrote an issue on another computer. Set issue to feedback (by Admin) and let the testuser add a feedback notice. The issue has state feedback anymore and the reporter can't close its issue (it mightbe, that the feedback has cleared something, so the issue isnt an issue anymore)

TagsNo tags attached.

Relationships

related to 0014496 closeddregad CVE-2012-5522 Workflow Transitions: Minimal Access Level to Change to this status has no correct 'default' 
has duplicate 0010066 closeddhx g_allow_reporter_close has no effect 
has duplicate 0010519 closeddhx 'Resolved' issue status cannot be 'Closed' ? 
related to 0011502 closeddhx No Close button for Reporter if allow_reporter_close is enabled 

Activities

brody

brody

2006-08-02 06:45

reporter   ~0013178

Last edited: 2006-08-02 06:47

Helo again,
I must relativize my issue. It has no effect, if the bug has state "feedback"; so I think it has a reference to issue 0002442, which I set up many years ago.

changhua0313

changhua0313

2009-01-21 20:51

reporter   ~0020679

I have the same problem in version 1.1.6 also. The "Allow Reporter to close Issue" seems has no effect. The reporter can not find any link or button to close a resolved bug which he/she reported. Do I miss any configuration? or this is a bug?

AlbertEin

AlbertEin

2009-01-22 11:52

reporter   ~0020686

Look at this: http://www.mantisbt.org/bugs/view.php?id=10066

alainp

alainp

2009-09-01 11:56

reporter   ~0022844

Same issue here (on v1.2.0rc1) : cannot set rights for reporter to close a resolved issue.

Fix suggested in note 02686 (or in 0010066) did not solve the issue for me.

tk

tk

2010-04-21 08:18

reporter   ~0025185

same with me in 1.2.0 (release)

M.C.S.

M.C.S.

2010-06-14 10:37

reporter   ~0025848

The linked bugfix (increase bug_readonly_status_threshold to something greater than RESOLVED) works fine for me, but I don't know if this introduces unwanted side effects.

dregad

dregad

2010-10-01 11:06

developer   ~0026928

Side effect is that all fields of resolved issues can now be updated (not just the status), which is a problem at least for me.

dregad

dregad

2010-10-01 13:08

developer   ~0026930

I have proposed a fix to allow the Reporters to close their own issues, in 0011502.

Goaul

Goaul

2012-10-16 13:14

reporter   ~0033233

amy idea when this can be fixed? not working on 1.2.11, chema 183

dregad

dregad

2012-10-17 06:46

developer   ~0033251

Goaul,

This feature works fine for me in 1.2.11 as far as I can tell.

Please provide detailed, step-by-step instructions to reproduce the issue. Additional information listed below may also be useful:

  • Relevant customizations (e.g. changes in config_inc.php, workflow, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?
Goaul

Goaul

2012-10-17 14:57

reporter   ~0033258

hello Dregad, thank you for reply.

no custom things, just using wamp to test why on production server isnt this feature working.
MySQL 5.5.24
Apache 2.2.22
PHP 5.4.3

Made flash screen recording with "Instant Demo" software so you can see what settings i have from admin acc and added config_inc.php, uploded to:
http://www.speedyshare.com/QgD85/mantis.rar

besides this from default configs in "config_defaults_inc.php" is changed this:
$g_allow_reporter_close = ON;

dregad

dregad

2012-10-19 04:03

developer   ~0033272

Goaul,

The button is not visible, because "Update Issue Status" ($g_update_bug_threshold) is set to DEVELOPER.

You probably did not realize this, because there is a known issue with the Manage Workflow Transitions page (see 0014496) which does not reflect the actual configuration (the minimum access levels at bottom of page are always shown as VIEWER).

Goaul

Goaul

2012-10-19 17:32

reporter   ~0033287

ok thnx, now it shows, but for all reporters, not just who reported issue.
I hope there can be some workaround for that :)

dregad

dregad

2012-11-01 06:23

developer   ~0033399

Goaul, is there any chance that you can test the fixes I have implemented as described in 0014496 ? Your feedback would be greatly appreciated. Thanks in advance.

Goaul

Goaul

2012-11-02 16:09

reporter   ~0033416

Last edited: 2012-11-02 16:14

The only thing i checked was if only reporter can close his issues.
so if $g_update_bug_threshold is set to REPORTER all reporters can close, so if i need set that just reporter can close his issue what settings in config should i use as i cant get it working. in workflow that option is checked.
http://pastebin.com/BjyCf6EF

dregad

dregad

2012-11-04 04:50

developer   ~0033419

Last edited: 2012-11-04 05:49

You should not set $g_update_bug_threshold = REPORTER, as it allows them to update any issue.

That said, I think there is still an issue with the code controlling when the 'Close' button is displayed, I'll look into it.

EDIT: Nevermind my above comment, I had a non-standard workflow configuration on my test project; with all config_inc.php settings as default except $g_allow_reporter_close = ON, I confirm that I get the expected behavior (i.e. 'Close' button is only visible for Reporter's own issues having a status of RESOLVED)

Goaul

Goaul

2012-11-04 12:55

reporter   ~0034223

hmm so if i understood you correctly:
with all default params, just $g_allow_reporter_close = ON

and reporters can close their reported issues?
"(i.e. 'Close' button is only visible for Reporter's own issues having a status of RESOLVED)" - i dont get why they should able to close already resolved issue?

So what i did:

with all default settings:
$g_update_bug_threshold = UPDATER;
and
$g_allow_reporter_close = ON;

when reporter reports issue with status "new", there is no close button.
I'm doing something wrong or i misunderstood you? :/

dregad

dregad

2012-11-04 17:48

developer   ~0034233

i dont get why they should able to close already resolved issue?

resolved != closed...

when reporter reports issue with status "new", there is no close button.

correct, this is as designed.

I get the feeling that the system is not doing what you want, so why don't you start by explaining clearly and exactly what you expect.

Goaul

Goaul

2012-11-05 14:38

reporter   ~0034243

Last edited: 2012-11-05 14:39

ah sorry then i misunderstood how it should work.
So how expect it to work.
If reporter makes new issue:

  1. he should able to close his issue(if needed) efen if status is new;
  2. he should be able correct his issue if some information was missed, not just edit his notes(i saw this is requested feature http://www.mantisbt.org/bugs/view.php?id=8141);