View Issue Details

IDProjectCategoryView StatusLast Update
0003152mantisbtbugtrackerpublic2004-07-08 07:09
Reporterndeboer Assigned Tovboctor  
PrioritynormalSeverityfeatureReproducibilityalways
Status closedResolutionfixed 
Product Version0.18.0a4 
Fixed in Version0.19.0a1 
Summary0003152: Adding notes and documents to resolved bugs
Description

When it is possible to add notes and documents to resolved bugs, clients (reporters) could comment on the resolution. Then developers could close of reopen a bug.

Now clients (reporters) must communicate with other means (phone or e-mail), so this is not recorded in the bugtracking system.

TagsNo tags attached.

Activities

vboctor

vboctor

2003-04-23 00:15

manager   ~0004236

This can be achieved through the following configuration option:

Bug is resolved, ready to be closed or reopened. In some custom installations a bug

maybe considered as resolved when it is moved to a custom (FIXED OR TESTED) status.

$g_bug_resolved_status_threshold = RESOLVED;

Let me know if this achieves what you need.

ndeboer

ndeboer

2003-04-23 00:29

reporter   ~0004237

Yes, I think it is. Don't know exactly how to create a custom status yet, though. I should have read the ChangeLog file. Sorry.

vboctor

vboctor

2003-04-23 01:38

manager   ~0004239

You don't need to create custom status, what you can do is to set the resolved status to CLOSED. Which should cause the bug to become read-only when closed rather than when RESOLVED.

ndeboer

ndeboer

2003-04-23 09:36

reporter   ~0004245

Yes, but then you also get the 'Resolve bug' button even when it is allready resolved. This might be a bit confusing. It is workable though.

vboctor

vboctor

2004-05-17 07:52

manager   ~0005521

The following was implemented and committed to CVS. This will be included in 0.19.0.

  • New Config: bug_readonly_status_threshold (default RESOLVED). Status threshold after which the issue is considered readonly.
  • New Config: update_readonly_bug_threshold (default MANAGER). Status threshold after which the user is allowed to edit readonly issues.
  • bug_resolved_status_threshold is now used rather than the hard-coded RESOLVED status when a bug is resolved.

The above options should give enough flexibility to achieve what you need.