EmailReporting

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Please Readme First

Last post by atrol « 05 Jul 2011, 19:14

by atrol » 05 Jul 2011, 19:14

0 Replies

37998 Views

Last post by atrol
05 Jul 2011, 19:14
No priotity-mapping from email header, every ticket has default value (30)

Last post by SL-Gundam « 25 Aug 2025, 16:27
Replies: 5
by mworks » 21 Aug 2025, 08:38

5 Replies

315 Views

Last post by SL-Gundam
25 Aug 2025, 16:27
Where to set the parameter 'mail_remove_replies_after'

Last post by BrawlStarsLegend « 21 Jul 2025, 13:33
Replies: 15
by andreas.panozzo » 19 Feb 2025, 13:00
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2
15 Replies

86648 Views

Last post by BrawlStarsLegend
21 Jul 2025, 13:33
consistent Applicaton Error #11 on some e-mails

Last post by SL-Gundam « 10 Jun 2025, 18:59
Replies: 3
by bokkepoot » 06 Jun 2025, 13:55

3 Replies

234 Views

Last post by SL-Gundam
10 Jun 2025, 18:59
Email reporting - Request for support with the configuration.

Last post by SL-Gundam « 06 May 2025, 17:55
Replies: 1
by contemas » 03 May 2025, 17:37

1 Replies

453 Views

Last post by SL-Gundam
06 May 2025, 17:55
email variable

Last post by BrawlStarsLegend « 06 May 2025, 13:44
Replies: 2
by merwyn » 14 Dec 2018, 06:44

2 Replies

4889 Views

Last post by BrawlStarsLegend
06 May 2025, 13:44
Multiples replies to mantis notification are not transformed into notes

Last post by SL-Gundam « 26 Feb 2025, 17:10
Replies: 1
by Joselyne » 26 Feb 2025, 11:51

1 Replies

5670 Views

Last post by SL-Gundam
26 Feb 2025, 17:10
Issue installing Email Reporting 0.11.0-DEV on 2.26.4

Last post by andreas.panozzo « 10 Feb 2025, 15:16
Replies: 3
by andreas.panozzo » 07 Feb 2025, 11:57

3 Replies

7677 Views

Last post by andreas.panozzo
10 Feb 2025, 15:16
BAD messages in Manage Configuration Options tab

Last post by andreas.panozzo « 31 Jan 2025, 10:35
Replies: 5
by andreas.panozzo » 30 Jan 2025, 10:54

5 Replies

7014 Views

Last post by andreas.panozzo
31 Jan 2025, 10:35
How to configure cron job?

Last post by Joselyne « 24 Jan 2025, 12:54
Replies: 4
by Joselyne » 21 Jan 2025, 11:31

4 Replies

6847 Views

Last post by Joselyne
24 Jan 2025, 12:54
Email Reporting Plugin Setup HOWTO

Last post by Joselyne « 21 Jan 2025, 15:39
Replies: 49
by newmantisuser » 27 Aug 2012, 17:22
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4
49 Replies

189577 Views

Last post by Joselyne
21 Jan 2025, 15:39
trouble with Email reporting.

Last post by Joselyne « 17 Jan 2025, 10:34
Replies: 6
by Genaro » 17 Jun 2015, 20:27

6 Replies

16370 Views

Last post by Joselyne
17 Jan 2025, 10:34
Error message Email Reporting

Last post by Joselyne « 12 Dec 2024, 11:09
Replies: 1
by t.schmidt » 24 Oct 2023, 13:58

1 Replies

121592 Views

Last post by Joselyne
12 Dec 2024, 11:09
Manage Email Reporting - Error #1502

Last post by SL-Gundam « 14 Nov 2024, 21:18
Replies: 9
by WWY » 04 Oct 2024, 13:38

9 Replies

76212 Views

Last post by SL-Gundam
14 Nov 2024, 21:18
EmailReporting in container not working

Last post by SL-Gundam « 13 Oct 2024, 21:49
Replies: 3
by Banzai » 11 Sep 2024, 11:22

3 Replies

8865 Views

Last post by SL-Gundam
13 Oct 2024, 21:49
Bug Notes not being set private

Last post by joelgb « 12 Jun 2024, 20:08
Replies: 5
by joelgb » 11 Jun 2024, 14:01

5 Replies

11353 Views

Last post by joelgb
12 Jun 2024, 20:08
Version 0.10.1 crashes when enabling the EmailReporting plugin

Last post by SL-Gundam « 11 Jun 2024, 16:01
Replies: 3
by MarisaG2 » 13 May 2024, 20:59

3 Replies

11725 Views

Last post by SL-Gundam
11 Jun 2024, 16:01
How to add CC: email to incoming message?

Last post by SL-Gundam « 13 May 2024, 22:23
Replies: 13
by mushu » 15 Jan 2019, 22:46

13 Replies

23454 Views

Last post by SL-Gundam
13 May 2024, 22:23
Parsing outlook invite

Last post by SL-Gundam « 13 May 2024, 22:12
Replies: 6
by sintaq » 20 Feb 2024, 07:26

6 Replies

14823 Views

Last post by SL-Gundam
13 May 2024, 22:12
OAuth2 email authentication method needed

Last post by databird « 13 May 2024, 07:03
Replies: 32
by mushu » 24 Nov 2021, 21:44
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2

3
32 Replies

246476 Views

Last post by databird
13 May 2024, 07:03
automatically decode complete email text from base64

Last post by SL-Gundam « 21 Feb 2024, 22:18
Replies: 1
by bradb » 21 Feb 2024, 17:14

1 Replies

11134 Views

Last post by SL-Gundam
21 Feb 2024, 22:18
How to block addition to 'monitored by'?

Last post by mushu « 05 Dec 2023, 00:36
Replies: 2
by mushu » 04 Dec 2023, 20:15

2 Replies

27249 Views

Last post by mushu
05 Dec 2023, 00:36
Help with customer suport use case: how to reply to created tickets?

Last post by Pvirgo « 01 Dec 2023, 07:42
Replies: 27
by seanm » 11 Jan 2021, 17:07
1

2
27 Replies

114763 Views

Last post by Pvirgo
01 Dec 2023, 07:42
Do not send "welcome" emails on first submission

Last post by WWY « 27 Oct 2023, 15:28
Replies: 3
by WWY » 23 Oct 2023, 18:12

3 Replies

16173 Views

Last post by WWY
27 Oct 2023, 15:28
Email Reporting and O365

Last post by SL-Gundam « 09 Aug 2023, 10:12
Replies: 1
by joe37 » 11 Jul 2023, 13:52

1 Replies

53473 Views

Last post by SL-Gundam
09 Aug 2023, 10:12
More entries in mail_strip_signature_delim

Last post by SL-Gundam « 30 May 2023, 20:53
Replies: 1
by gurksallad » 30 May 2023, 08:04

1 Replies

29966 Views

Last post by SL-Gundam
30 May 2023, 20:53
EmailReporting sets closed issues to Assigned no matter what we do

Last post by gurksallad « 30 May 2023, 07:58
Replies: 4
by gurksallad » 17 Feb 2023, 08:17

4 Replies

50192 Views

Last post by gurksallad
30 May 2023, 07:58
Doubt about EmailReporting

Last post by cas « 25 May 2023, 13:47
Replies: 1
by Celso » 25 May 2023, 10:44

1 Replies

25741 Views

Last post by cas
25 May 2023, 13:47
I can´t create a ticket via email

Last post by SL-Gundam « 16 May 2023, 22:53
Replies: 1
by Celso » 16 May 2023, 13:52

1 Replies

22833 Views

Last post by SL-Gundam
16 May 2023, 22:53
Need help troubleshooting error

Last post by mushu « 11 May 2023, 23:34
Replies: 3
by mushu » 11 May 2023, 17:48

3 Replies

45775 Views

Last post by mushu
11 May 2023, 23:34
Looong text from email message imports without wrapping

Last post by mushu « 18 Apr 2023, 18:37
Replies: 5
by mushu » 12 Apr 2023, 18:16

5 Replies

39525 Views

Last post by mushu
18 Apr 2023, 18:37
Email password

Last post by mushu « 13 Apr 2023, 14:51
Replies: 6
by mushu » 14 Mar 2023, 16:58

6 Replies

33293 Views

Last post by mushu
13 Apr 2023, 14:51
Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Last post by SL-Gundam « 14 Mar 2023, 20:45
Replies: 9
by mushu » 13 Mar 2023, 18:09

9 Replies

79036 Views

Last post by SL-Gundam
14 Mar 2023, 20:45
receveing an email when user reports issue

Last post by cas « 01 Feb 2023, 14:38
Replies: 1
by sara.rossi » 01 Feb 2023, 11:04

1 Replies

29889 Views

Last post by cas
01 Feb 2023, 14:38
Emails not fetched with simple "Test" as it succeeds with a success message

Last post by cas « 27 Jan 2023, 08:04
Replies: 4
by abdul.kareem » 23 Jan 2023, 09:18

4 Replies

61816 Views

Last post by cas
27 Jan 2023, 08:04
Keeps inserting unassigned tickets upon server command.

Last post by SL-Gundam « 12 Jan 2023, 18:47
Replies: 1
by RCEE » 11 Jan 2023, 20:01

1 Replies

29237 Views

Last post by SL-Gundam
12 Jan 2023, 18:47
CRON Errors

Last post by SL-Gundam « 12 Jan 2023, 18:45
Replies: 3
by aallord » 19 Dec 2022, 19:39

3 Replies

23390 Views

Last post by SL-Gundam
12 Jan 2023, 18:45
Auto assign issue for selected user

Last post by SL-Gundam « 08 Dec 2022, 20:23
Replies: 1
by JohnyByk » 08 Dec 2022, 08:01

1 Replies

22014 Views

Last post by SL-Gundam
08 Dec 2022, 20:23
Microsoft Graph-API Email

Last post by SL-Gundam « 08 Dec 2022, 20:22
Replies: 1
by sschwarzer » 08 Dec 2022, 07:14

1 Replies

25466 Views

Last post by SL-Gundam
08 Dec 2022, 20:22
Is EmailReporting-0.11.0 ready for release?

Last post by SL-Gundam « 18 Nov 2022, 21:38
Replies: 5
by robert7528 » 23 May 2022, 04:45

5 Replies

47036 Views

Last post by SL-Gundam
18 Nov 2022, 21:38
Help needed with EmailReporting connection

Last post by SL-Gundam « 18 Nov 2022, 21:34
Replies: 1
by BENZIN » 18 Nov 2022, 12:12

1 Replies

35176 Views

Last post by SL-Gundam
18 Nov 2022, 21:34
I can't update user profile, That email is already being used. Please go back and select another one.

Last post by nabilelfilali « 20 Jul 2022, 12:51
Replies: 2
by nabilelfilali » 20 Jul 2022, 12:21

2 Replies

45399 Views

Last post by nabilelfilali
20 Jul 2022, 12:51
E-mail check

Last post by SL-Gundam « 20 Jul 2022, 12:48
Replies: 3
by ifaster » 30 Jun 2022, 19:21

3 Replies

23238 Views

Last post by SL-Gundam
20 Jul 2022, 12:48
Trying to get O365 workaround working but don't know php

Last post by SL-Gundam « 01 Jul 2022, 19:08
Replies: 5
by mushu » 29 Jun 2022, 23:55

5 Replies

61317 Views

Last post by SL-Gundam
01 Jul 2022, 19:08
Gmail Account

Last post by SL-Gundam « 29 Jun 2022, 16:24
Replies: 1
by yogin.chauhan » 29 Jun 2022, 05:33

1 Replies

22642 Views

Last post by SL-Gundam
29 Jun 2022, 16:24
EmailReporting Plugin Install Error

Last post by SL-Gundam « 29 Jun 2022, 16:22
Replies: 2
by yogin.chauhan » 28 Jun 2022, 09:15

2 Replies

24296 Views

Last post by SL-Gundam
29 Jun 2022, 16:22
O365 (with app-password) issue

Last post by SL-Gundam « 29 Jun 2022, 16:19
Replies: 11
by cas » 30 May 2022, 17:20

11 Replies

52306 Views

Last post by SL-Gundam
29 Jun 2022, 16:19
Exchange Online (Office365) email issues?

Last post by mushu « 16 Jun 2022, 19:15
Replies: 17
by mushu » 03 Mar 2021, 18:36
1

2
17 Replies

76807 Views

Last post by mushu
16 Jun 2022, 19:15
Error on TEST server but not on PROD, any suggestions?

Last post by SL-Gundam « 23 May 2022, 13:09
Replies: 5
by mushu » 03 May 2022, 16:10

5 Replies

41478 Views

Last post by SL-Gundam
23 May 2022, 13:09
duplicate notifications to submitter, incorect links

Last post by SL-Gundam « 30 Mar 2022, 12:23
Replies: 1
by przemek.jakub » 29 Mar 2022, 22:15

1 Replies

23909 Views

Last post by SL-Gundam
30 Mar 2022, 12:23

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