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Or is there a way to add the option "Print Report" to the customer directly (Access Level: reporter)?


There is option $g_print_reports_threshold (default UPDATER).
Set it to REPORTER
See Admin Guide https://mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.config.misc


I am ...

emiliusz wrote: 20 Apr 2026, 07:11 and it says Create a new account:1 again.

The output ":1" is telling that $g_allow_signup is set to ON
Set in config_inc.php Does this remove the signup link?

emiliusz wrote: 17 Apr 2026, 05:25 When I changed it, your suggestion resulted in an error that the page wasn't responding.

That's strange.
Please try again and check what is in your web server and / or PHP error log.

Please attach a screenshot of your login page after changing line 276 of login_page.php to

@rweiss I created the account, you should have received an email to activate the account.

Do you use LDAP for authentication? (check setting $g_login_method for that)
Did you disable email email notifications? (check setting $g_enable_email_notification for that)

@rweiss anonymous access is again (temporarily) disabled due to DDOS attacks. In addition to that, signup is temporarily disabled.
This might change in the next few days depending on the DDOS traffic we get.

I could create an account for you, so you could login to access the change log.
Let me know ...

Did you try to add the following line?

and changed it in config_defaults_inc.php
Never ever change this file. It's not needed and your changes will be lost when upgrading.

To be complete sure that the right file is changed, add the following line to file config_inc.php
die ("Hello");
After that, you should see nothing more than ...

Are you complete sure you changed the right file?
Maybe you have multiple instances running.

Maybe you did not find it, as this version is not stored in default branch
https://github.com/mantisbt-plugins/Man ... antisBT2.x

Change to

Looks like a known issue https://github.com/Elephant418/Markdownify/issues/47
Unfortunately still not fixed, as the PR to fix it is still not merged https://github.com/Elephant418/Markdownify/pull/49

In the email_bug_info_to_one_user() function, the call to:

email_store( $t_user_email, $t_subject, $t_message, $t_mail_headers );

passed null as the 4th argument ($p_headers) under certain conditions.

Please explain what you mean with "certain conditions", how $t_mail_headers can become null.

diedie2 wrote: 06 Jan 2026, 08:09Or is this also intended?

Not intended, but a known bug that will be fixed in 2.28.1, see https://mantisbt.org/bugs/view.php?id=36810