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IDProjectCategoryView StatusDate SubmittedLast Update
0015882mantisbtemailpublic2013-05-20 02:162013-05-31 05:36
Reporterprashant.burji Assigned Toatrol  
PrioritylowSeveritymajorReproducibilityalways
Status closedResolutionno change required 
Product Version1.2.15 
Summary0015882: SMTP configuration not working
Description

Hi,

We have setup the SMTP server address in config_inc.php $g_smtp_host to the IP address of SMTP server setup. But when we click on reset password, we are getting HTTP 500 No page found error and email is not received, And again if remove the SMTP port from the config file the reset password page is displayed correctly.

Can you please let us know what is the issue with the above behavior and also how to configure the SMTP server to send mail for reset password and user creation

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prashant.burji

prashant.burji

2013-05-20 03:34

reporter   ~0036901

Tried with different setting, $g_smtp_host = '10.248.4.69:25'; but still not receiving mails. The windows machine is able to connect to above port when we do telnet 10.248.4.69 25
atrol

atrol

2013-05-20 04:49

developer   ~0036904

prashant.burji,

This is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as "no change required".

Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

Might help http://www.mantisbt.org/forums/viewtopic.php?f=3&t=15398