0013257: Database query failed. Error received from database was #1366:

ID	Project	Category	View Status	Date Submitted	Last Update
0013257	mantisbt	db mysql	public	2011-08-22 17:40	2012-09-16 17:21

Reporter	jaceklo	Assigned To	atrol
Priority	urgent	Severity	major	Reproducibility	always
Status	closed	Resolution	unable to reproduce
Platform	wintel	OS	Windows	OS Version	2003 SRV
Product Version	1.2.7

Summary	0013257: Database query failed. Error received from database was 0001366:
Description	I've still getting this message: APPLICATION ERROR 0000401 Database query failed. Error received from database was 0001366: Incorrect string value: '\xF3w i z...' for column 'subject' at row 1 for the query: INSERT INTO mantis_email_table ( email, subject, body, submitted, metadata) VALUES ( ?, ?, ?, ?, ? ). Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.
Steps To Reproduce	when try to create new user (but user is created anyway), when try to reset password (and this doesn't work).
Tags	No tags attached.

jaceklo 2011-08-22 17:42 reporter ~0029535	This happens on clear, today's new installation based on new package 1.2.7 from mantisbt.org site

jaceklo 2011-08-22 18:08 reporter ~0029536	ENV: MySQL: 5.5.8 utf8 it doesn't matter if database is uft8 or utf16 - error still exist Apache/2.2.17 (Win32) mod_ssl/2.2.17 OpenSSL/0.9.8o MySQL client version: mysqlnd 5.0.7-dev - 091210 - $Revision: 304625 $ PHP extension: mysql PHP: 5.3.5

zfilin 2012-02-15 07:55 reporter ~0031244	jaceklo: Check your config_inc.php file codepage. Posible, you used national symbols in variable $g_window_title and save file in ANSI codepage, not in UTF-8, exmp.

atrol 2012-09-04 15:06 developer ~0032782	jaceklo, this issue is not reproducible with current version of MantisBT and the given information. Feel free to reopen the issue if there are still problems after upgrading.