Make note entry mandatory when closing a ticket

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Diagram
Posts: 2
Joined: 03 Apr 2024, 07:09

Make note entry mandatory when closing a ticket

Post by Diagram »

Hi,

Is it possible to make entering a note mandatory when a user closes a ticket?

THANKS
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cas
Posts: 1624
Joined: 11 Mar 2006, 16:08
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Re: Make note entry mandatory when closing a ticket

Post by cas »

Not out of the box so a plugin would be needed here :mrgreen:
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