Status Icons Black

[Jut]

Good Afternoon,
I was wondering if anyone could guide me to help resolve why all my status icons turned black. Any help would be appreciated. I recently did switch over to a different webhost but I had a 1:1 copy as well as I upgraded my mantis version forward. I tried different version of PHP but older versions make mantis not function.

Previous articles I looked into didn't really provide much insight so I am hoping someone can guide me correctly.

$g_status_colors = array(
'submitted' => '#fff494', # yellow (scarlet red #ef2929)
'pending review' => '#ffcd85', # orange (plum #75507b)
'pending hearing' => '#e3b7eb', # purple (orango #f57900)
'active' => '#c2dfff', # blue (butter #fce94f) '#fff494' (sky blue
'suspended' => '#fcbdbd', #red
'inactive' => '#c9ccc4' # grey (aluminum #babdb6) '#c9ccc4'
);

Version of Mantis : 2.26.0
Php Version : 8.2.12

[mushu]

Probably wrong perms on your config file or config directory. You didn't post your Mantis version or O/S info so can't do much more than offer guesses.

[Jut]

$g_status_colors = array(
'submitted' => '#fff494', # yellow (scarlet red #ef2929)
'pending review' => '#ffcd85', # orange (plum #75507b)
'pending hearing' => '#e3b7eb', # purple (orango #f57900)
'active' => '#c2dfff', # blue (butter #fce94f) '#fff494' (sky blue
'suspended' => '#fcbdbd', #red
'inactive' => '#c9ccc4' # grey (aluminum #babdb6) '#c9ccc4'
);

Version of Mantis : 2.26.0
Php Version : 8.2.12

Apologies it is a Linux server but I did post version of Mantis and the PHP version hosted.

I doubt its wrong perms on the config or config directory given that all other customization appear to be working fine. I didn't alter the config file apart from updating the mysql database connection info.

[mushu]

Sorry didn't see it at the end of the post like that, most people put it as the very top thing.

My config file has this instead, perhaps the array thing is making it not work for you? Note that I added two extra statuses also:

Code: Select all

	# Revised enum string with new 'testing' and 'predeployment' statuses
	$g_status_enum_string = '10:new,15:deferred,20:feedback,30:acknowledged,40:confirmed,50:assigned,60:design,70:development,75:testing,78:predeployment,80:resolved,90:closed';
	# Status color additions
	$g_status_colors['deferred'] = '#111111';
	$g_status_colors['design'] = '#FFCCFF';
	$g_status_colors['development'] = '#ACE7AE';
	$g_status_colors['testing'] = '#88BBEE';
	$g_status_colors['predeployment'] = '#FF4411';
	#$g_status_colors['production'] = '#ACE7AE';

[Jut]

I appreciate your help, I did previously try single entries as well as commenting out all status colors to try to force a chance or reversion to default with no luck.

[mushu]

Are there any errors/warnings showing in the developer console of the browser? And which browser are you using?

[mushu]

Perhaps you switched from HDMI to HDI connection type on your video? Maybe the cable is loose? Maybe the video card itself isn't seated all the way in the slot? Maybe you enabled HDR output and mantis doesn't like that? Have no other suggestions really at this point, sorry.

[Jut]

Are there any errors/warnings showing in the developer console of the browser? And which browser are you using?

Perhaps you switched from HDMI to HDI connection type on your video? Maybe the cable is loose? Maybe the video card itself isn't seated all the way in the slot? Maybe you enabled HDR output and mantis doesn't like that? Have no other suggestions really at this point, sorry.

The status icons are not a client display issue, it is definitely something in Mantis BT that is upset.

This problem is replicated across phone / pc / macos / chrome / firefox / edge / safari