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Problem with French accentuated characters

Posted: 25 Jan 2023, 12:13
by ntushar
Hi,

We have migrated our Mantis version from old to new version(2.25.5). After migrating we have noticed that all French accentuated characters(à, é, ù, ç, ...) are shown differently. For example "é" is replaced with 'é' . This is shown for user names and also in ticket notes.

Please help to resolve this issue.

Best Regards,
Tushar

Re: Problem with French accentuated characters

Posted: 23 Feb 2023, 07:59
by diedie2
I have a similar issue: upgraded from an older version to 2.25.4 on a new server, and characters like ï and ë show like ë.
I got a tip it got something to do with code page / collation in the database, but I'm not sure where to look.

Re: Problem with French accentuated characters

Posted: 23 Feb 2023, 09:19
by cas
if you use a tool as phpmyadmin, you can see the codepage/collation of the database in use very easy.

Re: Problem with French accentuated characters

Posted: 15 Jun 2023, 09:59
by diedie2
I tried this using phpMyAdmin. I was able to change to collation of al tables. The issue was fixed, but came back after few days...
Collation is still the samen as I set it