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Application Error #804 on Print Report Export Function

Posted: 12 Dec 2022, 21:33
by mattianotfound
Hi,

If I try to export my issues, like so:
(Print Report -> Then click either the web icon or the doc)

Image

I get the following error:

APPLICATION ERROR #804
Profile not found.
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.

I have no idea how to fix it, and I can't seem to find it anywhere on the internet.

Mantis version:
Image

Thanks!

Re: Application Error #804 on Print Report Export Function

Posted: 12 Dec 2022, 22:38
by atrol
Your screenshot shows 21 issues.
Does it happen with any issue?

Re: Application Error #804 on Print Report Export Function

Posted: 13 Dec 2022, 15:29
by mattianotfound
Hey atrol, thank you for your reply!

It happens with any issue - no matter if I select one, two, or all of them.

And it also happens both if I click the web icon or the doc.

Actually the doc icon DOES export a .doc, but then the same error code is present in the .doc file itself!

Re: Application Error #804 on Print Report Export Function

Posted: 14 Dec 2022, 12:43
by atrol