Sorry for bothering; I think I have found out what it was: it is a plugin I wrote myself! I will do further tests, but for now I call the issue "solved". People: when testing: always test the workflow without plugins activated!
EDIT -----
Hey there,
I tried different kinds of settings - either keeping the default values or using config settings I found in the web or in this forum. Also I already tried almost every kind of setting I could find in the mantis settings area (e.g. the mail settings, of course) - nothing helped.
So what is the problem?
It seems that my Mantis install is able to send mails. I get mails, when I create a new account, etc. Also I can send a reminder for an issue so that the reminded user gets an email. I set up the admin to get mails for everything, yet the admin does not get new mails, when these things happen. E.g. changing the status for an issue or so: no mail ...
When I test it with a user account: sometimes the user gets mail, sometimes not. Is there maybe some kind of cooldown setting or so?
Here is an excerpt of my config_inc.php how it at the moment, regarding mail settings:
Code: Select all
$g_webmaster_email = 'todo@tagirijus.de';
$g_from_email = 'todo@tagirijus.de';
$g_from_name = 'TagiDo';
$g_email_send_using_cronjob = OFF;
Again: I also tested everything with this $g_phpMailer_method = PHPMAILER_METHOD_SMTP; setting. Did not help at all.
I also enabled mail logging and so on: no errors were logged in all testing situations so far. I hope somebody can help me and maybe give me new ideas, what I could test - I really would appreciate it ... it took me hours already testing this, argh!
Thanks for any help! (=