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Report to multiple mailboxes

Posted: 02 Jun 2021, 13:10
by cbordolli
Hello, if I send an email to report in several mailboxes, it raises the ticket only in one. This is set up somewhere?
I have mantis version 2.24.4 and emailreporting 0.10.1

Thanks

Re: Report to multiple mailboxes

Posted: 03 Jun 2021, 20:33
by SL-Gundam
If EmailReporting processes a Mailbox that email will either be deleted or marked as processed. If another EmailReporting mailbox processes that some it will not process the email again.

Please provide more information about your setup if you need more help.

Re: Report to multiple mailboxes

Posted: 11 Jun 2021, 19:59
by cbordolli
Before these versions we had the version of email reporting 0.8.4, there the registration in several mailboxes worked from the same email. This may have changed in this version?
Thanks

Re: Report to multiple mailboxes

Posted: 16 Jun 2021, 16:49
by SL-Gundam
The only thing that has changed is how many emails EmailReporting will process in one run of bug_report_mail.

So the functionality in itself should have been the same

Like i said, please provide more information about your setup so i can understand the situation better