Email output could be much prettier

[cas]

Mushu,
which fields give you the System Notices?

[mushu]

Can we start thinking about the code changes necessary to support the new Mantis version 2.25.0 soon? I know that the phpmailer code was rewritten a bit, not sure how that will affect our beautiful templates.

[cas]

did you test this in 2.25.0 already? I would not expect any issues

[mushu]

No, I don't have the new version installed. I just saw there were rewrites of the email code and figured it might affect the templates. I wish they would build it into the base code...I also don't have all of the changes necessary to implement the templates in one place, so I will have to read back through this thread and make a document soon.

[keessonnema]

I'm glad I stumbled across this thread, we need exactly this.
I have tried it myself for many hours, but couldn't find any logic to bite into.

@Cas are you still planning on improving this? Also was the version 3 you mentioned on the previous page finished to test?

[cas]

Hi/hoi Kees,
let's take this to: http://www.nuy.info/mantis2
We can see what we can adjust where possible (even in Dutch )

[mushu]

Hi/hoi Kees,
let's take this to: http://www.nuy.info/mantis2
We can see what we can adjust where possible (even in Dutch :D )

That website domain is not accessible. Flagged:

The website you are trying to access either presents a security risk or is not allowed under your organization's acceptable use policy.
If you think you are receiving this message in error, please contact your IT help desk.
[MAIL]
[PHONE]
Create Ticket

[mushu]

did you test this in 2.25.0 already? I would not expect any issues :mrgreen:

Is it possible that this change doesn't work in the new 2.25.2 version? I did the database update manually so may have missed something if the update required running PHP code for any reason...see this ticket: https://www.mantisbt.org/forums/viewtopic.php?t=27671

[mushu]

I will change my setup to display all messages and will fix them somewhere this week. Then I will post version 3 :D

Specifically I'm waiting for this release so I can turn on error messages again. ;-)

Hey did you ever get version 3 finished? I don't see a link posted in this thread...

[cas]

I will verify my solution for version 2.25.2 and fix loose ends, if any.

[mushu]

I will verify my solution for version 2.25.2 and fix loose ends, if any. :mrgreen:

Yay! The error I got was when I was trying to close a ticket and when I selected [Resolved] and submitted it gave me that error. I've turned off all error stops for now so i could go on but I think it didn't send an email for that ticket closure because of the error. mantis seems to be working fine though since the ticket ended up closed properly. Just no email.

[cas]

First of all, my website is up and running normally. I think your company has blocked the INFO domain.
As for the solution, I have installed on a clean 2.25.2 installation and it worked like a charm.
In case you used the email_api from the distribution then that is most likely the cause of your problem.
I have the correct version for 2.25.2 attached for you
I have no other loose ends other than to explore to what extend I can turn this into a real plugin.
Try it out and let me know the results.

[mushu]

Thanks for this. I grabbed your file and compared to mine and found that yours is missing the html template test as the only difference. I renamed mine with "-OLD" at the end and did a compare:

Code: Select all

***** email_api.php
        $t_mail->isHTML( false );              # set email format to plain text
        $t_mail->WordWrap = 80;              # set word wrap to 80 characters
***** EMAIL_API-OLD.PHP
        $t_mail->isHTML( false );              # set email format to plain text
## CN
        if ( ON == config_get( 'use_mailtemplate' ) )  {
                $t_mail->isHTML( true );
        }
## CN
        $t_mail->WordWrap = 80;              # set word wrap to 80 characters
*****

So that isn't the problem. Plus I was able to get to your website now for some reason but it want's a registration so haven't done that. Not sure what the problem was the other day.

[cas]

You do need that html template test, that was a mistake from me.
So best way forward then is to disable other plugins and see what is giving the issue.

[mushu]

Hey cas, please see this post, especially the last couple of entries...think yu might be able to github your updates? https://www.mantisbt.org/forums/viewtopic.php?t=27731

EDIT also https://www.mantisbt.org/forums/viewtopic.php?t=27716