I've just been looking at the status of Mantis in the bug tracker and have noticed that there are a consideable number of queries etc. being raised in there which I would have thought would be more approriate to be raised in these forums.
I would guess this is not making life easy for the developers and I wonder if something should be done to encourage discussion in these forums (or the old lists) first. If out of the discussion/query it emerges that something needs doing a request could be made for the OP to raise the issue in the bug tracker (perhaps including a link back to the topic on the forum). Ive done it this way my self - see http://forums.mantisbt.org/viewtopic.php?t=306
(Edit: I'm particularly thinking of queries from 'newbies')
Queries being raised in the bug tracker
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