Unable to view or download attachements(images)

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Divinity7324
Posts: 3
Joined: 10 Oct 2022, 10:09

Unable to view or download attachements(images)

Post by Divinity7324 »

After PHP and Apache update, i'm unable to view or download attachments (images). I'm able to upload attachments. I'm unable to find any relevant solution for this issue. I'm attaching the screenshot of the error and mantis version info. Kindly let me know if you need any more info.

@duongnvm faced some kind similar issue but unable to crack the solution. viewtopic.php?t=27712
P.s: i'm not facing the fileinfo issue that @duongnvm he faced.

Kindly provide your guidance in this matter
Attachments
preview.PNG
preview.PNG (2.81 KiB) Viewed 1190 times
mantis info.PNG
mantis info.PNG (21.99 KiB) Viewed 1190 times
error.PNG
error.PNG (8.41 KiB) Viewed 1190 times
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Unable to view or download attachements(images)

Post by atrol »

There are various known issues using PHP 8.x and MantisBT 2.24.x that have been fixed in later versions.
Your issue might be fixed after upgrading to latest stable version (2.25.5 at the moment)
Please use Search before posting and read the Manual
Divinity7324
Posts: 3
Joined: 10 Oct 2022, 10:09

Re: Unable to view or download attachements(images)

Post by Divinity7324 »

I have updated the Mantis and now it is working. Now, i'm not receiving emails. Kindly guide me about this
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Unable to view or download attachements(images)

Post by atrol »

First run <yourMantisUrl>admin/check/index.php and fix any errors you might get.
After that start email troubleshooting by reading viewtopic.php?t=15398
Please use Search before posting and read the Manual
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