Is it possible to send an email only on Urgent tickets?

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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TonyS
Posts: 2
Joined: Apr 11, 2017 9:45 am

Is it possible to send an email only on Urgent tickets?

Post by TonyS »

I am wondering if there is some way to setup the email reporting system to only send e-mails to a specific account if the item created has a priority of "Urgent" or "Immediate". I would like to be able to create an emergency account with an e-mail address that sends an SMS message to someone.

atrol
Site Admin
Posts: 7813
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Is it possible to send an email only on Urgent tickets?

Post by atrol »

Check page My Account > Preferences.
Not exactly what you want, but you can send email based on minimum severity (not priority) of a issue.
Please use Search before posting and read the Manual

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