third party maintenance with Mantis

fdeque · Post by **fdeque** » 01 Apr 2005, 08:02

Hello,
i'm working on the advisability to integrate a module to Mantis to manage the third party maintenance activity of a service provider. I must develop this module.
Do you if someone already works on a similar project?
Do you think that my project will be interessant for Mantis?
Thank you for your advice.
Florian

thraxisp · Post by **thraxisp** » 01 Apr 2005, 14:42

Could you explain what you are looking for a little better? Are you looking to implement a trouble ticketing system?

fdeque · Post by **fdeque** » 01 Apr 2005, 15:27

Indeed, the module I want to develop must allow the trouble ticketing management.
But it also allow to my company to provide to its customers a platform where they could ask for evolutions of their software (on line).
Thus, all the communications between my company and its customer will pass by this platform.
Thanks.
Florian.