Closes of bugs No sender and object empty

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Xduhamel
Posts: 3
Joined: 08 Dec 2009, 12:43

Closes of bugs No sender and object empty

Post by Xduhamel »

Hello,
During the close of bugs the email which I receive are KO.
Indeed, this email is without sender and the object is empty.

For exemple,

>>> 08/07/2009 10:12 >>>
=?utf-8?Q?=A9gorie_Flash_Info_en_front_end?=
Message-ID: < 6e4edea73975829208f90cc4e48a7866@mantis.grandlyon.fr >
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
keywords: =?utf-8?Q?[Internet_-_www.grandlyon.com]_D6363_Liens_multiples_actualit?=
=?utf-8?Q?=C3=A9<=3D>commune?=
In-Reply-To: <2595c535a4c383ea2f961e3f035209cb>
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset="utf-8"


What's the solution for those troubles ?

Thanks you for your help,

Best regards.

------------------------------------ J'ai la version française de Mantis --------------------------------------------------
Xduhamel
Posts: 3
Joined: 08 Dec 2009, 12:43

Re: Closes of bugs No sender and object empty

Post by Xduhamel »

PLEASE HELP ME !!!!
atrol
Site Admin
Posts: 8376
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Closes of bugs No sender and object empty

Post by atrol »

Without providing further details hardly anyone will be able to help you.
As a starting point you should post MantisBT version, Operating System, PHP-Version, Database-Version, Browser-Version, Webserver-Version and all your configuration parameters concerning emails in config_inc.php

To trace what is happening, you should change temporarely config_inc.php
$g_log_level = LOG_EMAIL | LOG_EMAIL_RECIPIENT;
$g_log_destination = 'file:///tmp/mantisbt.log';

Is this problem only occuring when closing bugs and all other mails are OK?
Please use Search before posting and read the Manual
Xduhamel
Posts: 3
Joined: 08 Dec 2009, 12:43

Re: Closes of bugs No sender and object empty

Post by Xduhamel »

Just closing bugs...
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