2.20 to last version - lost administrators access

[niccarmarcam]

hi,

we do the migration 2.20 to 2.23-4 all seem well

in 2.20 we have blocked the default administrator account and use registered administrator accounts.
after migration in 2.24-3 we've lost access to our personal administrator accounts

luckily we have a snapshot of the vm to restore the old version

can you help me
thanks
Nicolas

[cas]

Open your database with phpmyadmin or similar tool and open the matis_user_table.
Look up the user-id and ensure it has access_level 90
Next set the password value to : 63a9f0ea7bb98050796b649e85481845
Now you can login with the user-id and the password would be : root
Of course you need to change that asap

[niccarmarcam]

hi,

Thanks for your help.
I found the problem myself, quite simply ldap authentication was active while by default
After modification we switch to local authentication. everything works nickel,
have a good week

bravo again for your work

Nicolas