I cannot configure incident status.

[percimon]

Hello partners.
I have a problem, I cannot configure the status of incidents, I want to be able to set states as open, closed, in process, etc.
Could you help me with the problem. I am very attentive, thank you very much.

Attached image capture:
https://prnt.sc/qwwnyk

[cas]

what exactly do you mean? Trouble changing the status ( do you have to correct level to do so)? or you want to configure diffrent statusses?

[percimon]

I want to change default names, colors and delete those that we will not use.

[cas]

This is described in the admin manual which is distributed with the software, see the doc directory.

[percimon]

I can't find the documentation, you can attach the documentation to me. I will be grateful.

[cas]

Here is the admn guide, look under enumerations.

[percimon]

Do not have documentation in Spanish? that is my language
thank

[cas]

Sorry, cannot help you there

[JulesA]

For colors (in config_inc.php) :
$g_status_colors['new']= '#fcbdbd';

For statuses (in config_inc.php) :
$g_status_enum_string = '10:new,...';

For renaming statuses (in custom_strings_inc.php) :
$s_status_enum_string = '10:Abierto,...';