Status changing to 'new' when a user adds a bugnote

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deggy
Posts: 5
Joined: 26 Jul 2019, 01:56

Status changing to 'new' when a user adds a bugnote

Post by deggy »

Hi,

The title says it all. Sometimes (not every time), when a user adds a bugnote to an issue with a status other then 10, the status will drop back to 10.

I'm pretty familiar with the mantitbt code and configuration now as I've worked with it for a couple of months, but I have no idea why it might be doing this and, as I can't track down the combination of factors that makes it happen, I'm finding it very hard to troubleshoot in the configuration.

Does anybody have any idea what configuration options might be causing the status of a bug to revert to new (10) when a user adds a bugnote?

Regards,

Deggy
cas
Posts: 1586
Joined: 11 Mar 2006, 16:08
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Re: Status changing to 'new' when a user adds a bugnote

Post by cas »

Did you have a look @ the following config setting:
/**
* When a note is added to a bug currently in $g_bug_feedback_status, and the note
* author is the bug's reporter, this option will automatically set the bug status
* to $g_bug_submit_status or $g_bug_assigned_status if the bug is assigned to a
* developer. Defaults to enabled.
* @global boolean $g_reassign_on_feedback
*/
$g_reassign_on_feedback = ON;
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