Date and time with report

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vladi21
Posts: 1
Joined: 02 Jul 2019, 09:24

Date and time with report

Post by vladi21 »

Hello and thanks in advance to anyone who answers. sorry for english but i'm italian. I have installed and added some customizations, added the mail notification. I need to add the date and time field in the ticket form. In practice I need to know when the ticket is opened and when it is closed, and if possible get reports. I added the date field, but couldn't find anything else. How can I do? Thanks again in advance.
cas
Posts: 1616
Joined: 11 Mar 2006, 16:08
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Re: Date and time with report

Post by cas »

the reports you already can create from the view page. You actually can define which fields you would like to have in your report.
Goto:
Manage
Manage configuration
Manage Columns
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