Hello team! I would like to know if an automatic response can be generated when a user sends an email / ticket. The answer should say the incidence number.
Thank you!
How do I generate an automatic response of the incident number?
Moderators: Developer, Contributor
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Damian Salum
- Posts: 1
- Joined: 11 Mar 2019, 13:33
Re: How do I generate an automatic response of the incident number?
No, not out of the box. A plugin could easily take care of that.