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Send emails to user groups depending on the project

Posted: 08 Mar 2018, 17:42
by flauwaert
Is it possible to create user lists related to specific (1 or more) projects and set email notifications to those distribution lists depending on the status change?

Example:

- User A is in distribution list 1 and 2.
- User B is in distribution list 1.

- Project X is related to distribution list 1 and 2.
- Project Y is related to distribution list 1.

Any change status for all tickets under projects X and Y will be notified to list 1.
Only when the status changes to "in progress" for tickets under project X, it will be notified to list 2.

Thanks!

Re: Send emails to user groups depending on the project

Posted: 09 Mar 2018, 06:42
by atrol
This is not possible out of the box.
You would have to write a plugin to get what you want.