Send emails to user groups depending on the project

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flauwaert
Posts: 1
Joined: Mar 08, 2018 12:28 pm

Send emails to user groups depending on the project

Post by flauwaert » Mar 08, 2018 12:42 pm

Is it possible to create user lists related to specific (1 or more) projects and set email notifications to those distribution lists depending on the status change?

Example:

- User A is in distribution list 1 and 2.
- User B is in distribution list 1.

- Project X is related to distribution list 1 and 2.
- Project Y is related to distribution list 1.

Any change status for all tickets under projects X and Y will be notified to list 1.
Only when the status changes to "in progress" for tickets under project X, it will be notified to list 2.

Thanks!

atrol
Site Admin
Posts: 7287
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Send emails to user groups depending on the project

Post by atrol » Mar 09, 2018 1:42 am

This is not possible out of the box.
You would have to write a plugin to get what you want.
Please use Search before posting and read the Manual

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