Permission change

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SunnyMantis
Posts: 60
Joined: 03 Jan 2018, 15:39
Location: Toronto, Canada

Permission change

Post by SunnyMantis »

still working on V1.1.7, found a strange behaviour, need your opinion please:
user Sam, permission level "reporter", cannot see mantis issue, got 'access denied' screen;
I refresh Sam's permission with "manager", cannot see mantis issue, got 'access denied' screen;
I upgrade Sam's to 'administrator', can see mantis issue, no more access denied.

My questions:
1.reporter should be able to view the issue in mantis, so is viewer, do I understand correctly ?
2.as manager or reporter, how come for Sam, he cannot access the issue ?
3.further, I want every one 'read only' on mantis, which permission I should give ? [/list][/list]
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Permission change

Post by atrol »

Is the projet public or private?

If privat, global access level is not enough, unless it's administrator.
You have to assign the user with an appropriate access level to the project in this case.
Please use Search before posting and read the Manual
SunnyMantis
Posts: 60
Joined: 03 Jan 2018, 15:39
Location: Toronto, Canada

Re: Permission change

Post by SunnyMantis »

is it a must to add project for user so they can access ?

if user as 'viewer' , is it okay for 'read only' access for every issue logged in mantis ? no need to add project(s) for each user, correct ?
SunnyMantis
Posts: 60
Joined: 03 Jan 2018, 15:39
Location: Toronto, Canada

Re: Permission change

Post by SunnyMantis »

no worries, we figure it out, thanks to your reply!!!!
SunnyMantis
Posts: 60
Joined: 03 Jan 2018, 15:39
Location: Toronto, Canada

Re: Permission change

Post by SunnyMantis »

different people setup projects differently, not consistent, either, that's why we end up confusing ourselves. :-D
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