failed to import issues, xmlreader.read Document is empty

Get help from other users here.

Moderators: Developer, Contributor

Post Reply
slabo
Posts: 13
Joined: 19 Dec 2016, 14:16

failed to import issues, xmlreader.read Document is empty

Post by slabo »

Hi,

I'm running a fresh install of MantisBT. I can't import any issues using the Csv-import plugin. The CSV file I used is the same from View Issues, then [CSV Export]. I also tried deleting the first line and using a file without any headers, nothing happens. I tried from to different computers, MACos and Windows, in the hope it's an installation issue.

Simply not getting anywhere, I just get this error message every time I try to import from CSV.

Code: Select all

'XMLReader::read() [xmlreader.read]: /Applications/AMPPS/tmp/php/phpsHHqWx:1: parser error : Document is empty' in '/Applications/AMPPS/www/mantis/plugins/XmlImportExport/ImportXml.php' line 141
Any help appreciated, thanks...
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: failed to import issues, xmlreader.read Document is empt

Post by atrol »

slabo wrote:I can't import any issues using the Csv-import plugin
CSV import plugin?
Your error message shows that you are using the XmlImportExport plugin which is not able to import CSV files.
Please use Search before posting and read the Manual
slabo
Posts: 13
Joined: 19 Dec 2016, 14:16

Re: failed to import issues, xmlreader.read Document is empt

Post by slabo »

Thanks. I was trying to install Csv_import but had the plugin folder named as Csv-import. By some measure of absentmindedness I thought I install that instead of xmlimport. Don't know how I got that one anyway.
thanks.
Post Reply