IMAP Login Successful, But No Messages Retrieved
Posted: 22 Dec 2017, 14:30
Hello all,
First, let me confirm that I have read the documentation and have tried searching this forum and Google for answers, but I have not found one.
So here's the issue....
I know that EmailReporting is successfully logging into the IMAP account I want to use because the folder structure on the mail server changes when I add new projects in MantisBT.
However... I sent a test message to the account, which I can see sitting in the Inbox, yet it never gets pulled into MantisBT.
Perhaps I am missing something simple, but would someone give me an idea where to look or point out whatever obvious thing I have missed?
First, let me confirm that I have read the documentation and have tried searching this forum and Google for answers, but I have not found one.
So here's the issue....
I know that EmailReporting is successfully logging into the IMAP account I want to use because the folder structure on the mail server changes when I add new projects in MantisBT.
However... I sent a test message to the account, which I can see sitting in the Inbox, yet it never gets pulled into MantisBT.
Perhaps I am missing something simple, but would someone give me an idea where to look or point out whatever obvious thing I have missed?