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Email reporting 'to' and 'when' details fetch up

Posted: Sep 29, 2017 4:10 am
by Ancy
Dear All,

Can anybody please help me to understand how i can fetch the details of 'to' and 'when' from the emails that are fetched in the email reporting?

Thanks,
Ancy

Re: Email reporting 'to' and 'when' details fetch up

Posted: Sep 29, 2017 11:19 am
by SL-Gundam
  1. It's possible to remove parts of the body of the email but most of those features are only available when it concerns email to notes, not email to new issues. Here are some configuration options to check out:
    Only for email to notes
    http://www.mantisbt.org/wiki/doku.php/m ... ve_replies
    http://www.mantisbt.org/wiki/doku.php/m ... le_replies
    http://www.mantisbt.org/wiki/doku.php/m ... ntis_email
    Works on both email to notes and email to new issues
    http://www.mantisbt.org/wiki/doku.php/m ... _signature
  2. I think you mean the to and cc parts of the email. You can add these to MantisBT monitoring system using "Add users to issue monitoring list from Cc and To fields in mail header"