EmailReporting MSG file type
Posted: 01 Sep 2017, 15:50
Hi,
A very important feature of this plugin is the ability to add the attached files in emails to notes. All the formats are working fine ( like pdf, doc, etc). However, users usually attach emails as attachments (.msg outlook format). For some reason, they are getting attached as .txt files (maybe defaulting to), which truncates most of the content except the text part. I have checked that Mantis allowes .msg files and users are able to manually attach them. T
he issue is only with this plugin. Any help is appreciated
Thanks
Prashanth
A very important feature of this plugin is the ability to add the attached files in emails to notes. All the formats are working fine ( like pdf, doc, etc). However, users usually attach emails as attachments (.msg outlook format). For some reason, they are getting attached as .txt files (maybe defaulting to), which truncates most of the content except the text part. I have checked that Mantis allowes .msg files and users are able to manually attach them. T
he issue is only with this plugin. Any help is appreciated
Thanks
Prashanth