Is it possible to send an email only on Urgent tickets?

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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TonyS
Posts: 2
Joined: 11 Apr 2017, 14:45

Is it possible to send an email only on Urgent tickets?

Post by TonyS »

I am wondering if there is some way to setup the email reporting system to only send e-mails to a specific account if the item created has a priority of "Urgent" or "Immediate". I would like to be able to create an emergency account with an e-mail address that sends an SMS message to someone.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Is it possible to send an email only on Urgent tickets?

Post by atrol »

Check page My Account > Preferences.
Not exactly what you want, but you can send email based on minimum severity (not priority) of a issue.
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