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Mantis BT braking link with automatic email implementation

Posted: 02 Feb 2017, 14:51
by lukomp
When an Email is importet, the link written in email is handled strange. For example:

http://my.example.com/something/?someth ... 35ce3cbe3c [^]
9e7&data=sent

becomes

http://my.example.com/something/?someth ... 5ce3cbe3c9 [^]
e7
<http://my.example.com/something/?someth ... 35ce3cbe3c [^]
9e7&data=sent> &data=sent

It would really help me, if someone will point me to the right direction where i can try to fix this issue.

Re: Mantis BT braking link with automatic email implementati

Posted: 02 Feb 2017, 19:08
by atrol
MantisBT does not import any email.
Is this a problem with this plugin? http://www.mantisbt.org/wiki/doku.php/m ... lreporting

Re: Mantis BT braking link with automatic email implementati

Posted: 02 Feb 2017, 22:00
by lukomp
Hi, thanks for reply. Yes, I am sorry for misunderstanding, I am using the plugin.

Re: Mantis BT braking link with automatic email implementati

Posted: 03 Feb 2017, 07:54
by atrol
I moved the topic to the EmailReporting forum.

Re: Mantis BT braking link with automatic email implementati

Posted: 03 Feb 2017, 17:27
by SL-Gundam
What version of MantisBT and EmailReporting are you using

Could you provide a screenshot of the issue and also a screenshot what you see when you edit the content in question

Re: Mantis BT braking link with automatic email implementati

Posted: 22 Feb 2017, 13:03
by lukomp
Hi , I am really sorry for a late response. We are using plugin version 0.9.0. and Mantis BT version 1.3.0. Can you please explain me one more time what kind of screen shots should I provide?

Re: Mantis BT braking link with automatic email implementati

Posted: 22 Feb 2017, 15:25
by SL-Gundam
As you can see here https://www.mantisbt.org/wiki/doku.php/ ... lreporting MantisBT 1.3.x is supported from EmailReporting 0.9.2 and higher

So i suggest upgrading the plugin first
MantisBT 1.3.0 also has several newer minor versions in the 1.3.x branch so i suggest upgrading that as well

After that test whether the issue is still present
If the issue is still there please provide
- screenshot of the problem
- screenshot of how it looks if you edit the issue/note in question
- debug dump of the imported email (https://www.mantisbt.org/wiki/doku.php/ ... mail_debug)