Mantis BT braking link with automatic email implementation

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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lukomp
Posts: 3
Joined: Feb 02, 2017 9:45 am

Mantis BT braking link with automatic email implementation

Post by lukomp »

When an Email is importet, the link written in email is handled strange. For example:

http://my.example.com/something/?someth ... 35ce3cbe3c [^]
9e7&data=sent

becomes

http://my.example.com/something/?someth ... 5ce3cbe3c9 [^]
e7
<http://my.example.com/something/?someth ... 35ce3cbe3c [^]
9e7&data=sent> &data=sent

It would really help me, if someone will point me to the right direction where i can try to fix this issue.

atrol
Site Admin
Posts: 7788
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Mantis BT braking link with automatic email implementati

Post by atrol »

MantisBT does not import any email.
Is this a problem with this plugin? http://www.mantisbt.org/wiki/doku.php/m ... lreporting
Please use Search before posting and read the Manual

lukomp
Posts: 3
Joined: Feb 02, 2017 9:45 am

Re: Mantis BT braking link with automatic email implementati

Post by lukomp »

Hi, thanks for reply. Yes, I am sorry for misunderstanding, I am using the plugin.

atrol
Site Admin
Posts: 7788
Joined: Mar 26, 2008 4:37 pm
Location: Germany

Re: Mantis BT braking link with automatic email implementati

Post by atrol »

I moved the topic to the EmailReporting forum.
Please use Search before posting and read the Manual

SL-Gundam
Posts: 605
Joined: Jul 06, 2011 9:17 am

Re: Mantis BT braking link with automatic email implementati

Post by SL-Gundam »

What version of MantisBT and EmailReporting are you using

Could you provide a screenshot of the issue and also a screenshot what you see when you edit the content in question

lukomp
Posts: 3
Joined: Feb 02, 2017 9:45 am

Re: Mantis BT braking link with automatic email implementati

Post by lukomp »

Hi , I am really sorry for a late response. We are using plugin version 0.9.0. and Mantis BT version 1.3.0. Can you please explain me one more time what kind of screen shots should I provide?

SL-Gundam
Posts: 605
Joined: Jul 06, 2011 9:17 am

Re: Mantis BT braking link with automatic email implementati

Post by SL-Gundam »

As you can see here https://www.mantisbt.org/wiki/doku.php/ ... lreporting MantisBT 1.3.x is supported from EmailReporting 0.9.2 and higher

So i suggest upgrading the plugin first
MantisBT 1.3.0 also has several newer minor versions in the 1.3.x branch so i suggest upgrading that as well

After that test whether the issue is still present
If the issue is still there please provide
- screenshot of the problem
- screenshot of how it looks if you edit the issue/note in question
- debug dump of the imported email (https://www.mantisbt.org/wiki/doku.php/ ... mail_debug)

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