imap_basefolder - folder not found?

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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q3wolfi
Posts: 5
Joined: 19 Mar 2011, 16:04

imap_basefolder - folder not found?

Post by q3wolfi »

Hello there,

i've successfully configured the plugin. When i am using the default folder, everything works just like a charm.

now i've created a subfolder (SupportIncoming). Then i've configured the basefolder to SupportIncoming.
After running (testing) manually the cron job, i get this error:

Message: IMAP basefolder not found

any ideas? is it case insensitive, upper case / lower case only or do i need to add slashes?!

thanks for your help.
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: imap_basefolder - folder not found?

Post by SL-Gundam »

youre saying subfolder. So i take it that means that its a subfolder of the inbox folder

set the basefolder to: INBOX/SupportIncoming
q3wolfi
Posts: 5
Joined: 19 Mar 2011, 16:04

Re: imap_basefolder - folder not found?

Post by q3wolfi »

Thanks for the hint and reply.

today i created the folders at the root, but thanks for the advice :)
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