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Re: Report issue via Email

Posted: Mar 07, 2012 7:21 am
by Reinder
SL-Gundam wrote: But you could always write your own plugin and hook it into the events in EmailReporting
I'm not that good with php :-)

Would it help if you had some kind of budget? Not saying that we can provide this directly, but I would like to have that option.

Re: Report issue via Email

Posted: Mar 07, 2012 2:53 pm
by SL-Gundam
While i could say money is always a good incentive to work on something but in this case its something i do for fun because i love it.

Something like that i do not want to do for money. So that would be a "No"

What would help is to have more developers, but so far not to many people seem to be interested

Re: Report issue via Email

Posted: Mar 19, 2012 7:45 pm
by enzoweb

I've just installed this but am a bit fuzzy on how to get it to work.

I have set up a gmail account which I use for Mantis to send out notifications to users when assigned issues etc. This works fine.

Can I use the same email address for the email reporting mailbox, or do I need to set up a new one?

What does the "Test" button do? I've clicked it, but there's no feedback as to what it does or if it worked.

Would really appreciate a step by step guide to implementing this with gmail, or a how-to.

These are my settings in the config page:

mailbox type = POP3
hostname =
tcp port = 587
username = xxxxx
password = xxxxx
Authentication method = USER

So I created this mailbox, selected "test" and clicked on "select mailbox" and.....?

I went to the gmail mailbox account - no emails

I went to My Mantis issues - no new entries.


Re: Report issue via Email

Posted: Mar 20, 2012 1:45 pm
by Reinder
I guess you should enter a different port and / 993 SSL instead of the outgoing mail (smtp). This plugin picks up mails, it does not send.

All mails that are in your gmail mailbox will be picked up, so if it is empty, nothing happens. The test doesnt do anything (same case with me), it only reports when it went sour.

To make the plugin work, you need to either set up a cron job or kick it off through the web (as stated in the documentation). Second option works fine with me, be is less secure obviously...

Re: Report issue via Email

Posted: Mar 20, 2012 11:31 pm
by SL-Gundam
Based on your second post i assume you've answered all your earlier questions yourself?

If you have any further questions or problems please start a new topic.

Re: Report issue via Email

Posted: Jul 05, 2017 3:37 am
by ninja-tester
How can I download plugin version with Mantis 2.xx support?

Re: Report issue via Email

Posted: Jul 05, 2017 9:38 am
by SL-Gundam
Go here:
Click on clone or download.

That version is the version currently in development (0.10.0-DEV) and with full support for MantisBT 2.x.x