Search found 60 matches

by SunnyMantis
16 Jan 2018, 17:23
Forum: Help
Topic: description field
Replies: 4
Views: 2176

description field

after converting mantis into jira, we found the following: <ol> <li>Remove checkmark from "Confirm List" button</li> <li>Change "Confirm List" button to background:#0000ff; font:#fff</li> <li>Change "Save" text to "Save List"</li> </ol> those <> actually refer...
by SunnyMantis
12 Jan 2018, 18:14
Forum: Help
Topic: How can I know this user can be forgotten forever
Replies: 5
Views: 2329

Re: How can I know this user can be forgotten forever

Thank you, but your version must be higher than 1.1.7 , I cannot see anything you mentioned. :-(
other hint ?
by SunnyMantis
12 Jan 2018, 17:16
Forum: Help
Topic: How can I know this user can be forgotten forever
Replies: 5
Views: 2329

Re: How can I know this user can be forgotten forever

Thank you, but your version must be higher than 1.1.7 , I cannot see anything you mentioned. :-(
by SunnyMantis
11 Jan 2018, 20:40
Forum: Help
Topic: How can I know this user can be forgotten forever
Replies: 5
Views: 2329

How can I know this user can be forgotten forever

we have had a lot of 'junk' since nobody took care of this older version mantis 1.1.7. in user list, we see so many, but perhaps nothing to do with these 'people', assuming users created for people. is there a way to figure out who has nothing to do with mantis at all - no comment, no assignment, no...
by SunnyMantis
11 Jan 2018, 14:31
Forum: Help
Topic: documentation regarding table relationship
Replies: 4
Views: 2758

documentation regarding table relationship

still on version 1.1.7 mantis (installed on year 2009, never maintained ever since) , wonder where to find the relationship among tables online for a reference ? I believe the table structures may change along with releases, but the relationship should be very stable, correct ? I just want to have a...
by SunnyMantis
11 Jan 2018, 14:27
Forum: Help
Topic: Where to get the attachment files
Replies: 21
Views: 34813

Where to get the attachment files

still on older version 1.1.7, if I want to see all the attachment files, which folder I should go check ? I do have the access to the database (mysql) still reply on a vendor to get data out of mantis, but not sure where they get the attachment if only given the database dump ? we want to see how ma...
by SunnyMantis
11 Jan 2018, 14:19
Forum: Help
Topic: total bugs in mantis not matching csv export
Replies: 2
Views: 1538

Re: total bugs in mantis not matching csv export

Thank you so much. That probably is the reason, make sense. I have done other csv export, just not all, and they are fine (only small portion).
I will contact IT person to check.
by SunnyMantis
10 Jan 2018, 15:51
Forum: Help
Topic: data maintained but going for higher version interface
Replies: 7
Views: 3850

Re: data maintained but going for higher version interface

Thank you for the followup. Understand you don't understand as we are actually giving up mantis, transferring data to another system. The reason I want to make current mantis still 'alive' is to keep mantis data viewed in mantis way after the windows2003 platform gonegone. :-) You just confirmed wit...
by SunnyMantis
09 Jan 2018, 22:05
Forum: Help
Topic: data maintained but going for higher version interface
Replies: 7
Views: 3850

Re: data maintained but going for higher version interface

Thank you for confirming that. You just help me make decision to give up. :-)
no way I can move mantis into another mantis after almost 10years, too old system, too old database.
I have tried a few of times, all failed.
by SunnyMantis
09 Jan 2018, 21:22
Forum: Help
Topic: total bugs in mantis not matching csv export
Replies: 2
Views: 1538

total bugs in mantis not matching csv export

I have done many times csv export (mantis 1.1.7) , but this time I did for whole system, i.e. everything. Interestingly, I got to see bugs in csv export (only 5116, as 5117 rows) , but all bugs in database, according to database and even the display before I run the filter showing 5530: Viewing Issu...
by SunnyMantis
09 Jan 2018, 21:15
Forum: Help
Topic: adjust the value in csv_columns
Replies: 0
Views: 1667

adjust the value in csv_columns

I am working on v1.1.7 unfortunately, reaching you for help: in Configuration Option (thru Mange Configuration under Manage) , there is a 'csv_columns' design with a complex array including 0-31 (from my system) fields; can I adjust these fields to cover what I want to display / export into a export...
by SunnyMantis
09 Jan 2018, 14:46
Forum: Help
Topic: login as administrator v2.8.0
Replies: 2
Views: 1638

Re: login as administrator v2.8.0

Thank you so much, I got my administrator password back based on your steps. login successfully ! yeah!
by SunnyMantis
09 Jan 2018, 14:37
Forum: Help
Topic: data maintained but going for higher version interface
Replies: 7
Views: 3850

Re: data maintained but going for higher version interface

Thank you, any requirement for O.S ? the old data was on windows server 2003 mysql; I do run into trouble in the past when doing the same steps moving data onto macOS mysql , so wonder any restrictions ?
Meanwhile, I will grab another system to follow your instructions.
by SunnyMantis
08 Jan 2018, 20:44
Forum: Help
Topic: login as administrator v2.8.0
Replies: 2
Views: 1638

login as administrator v2.8.0

I setup a site mantis version 2.8.0 on macOS, login, operate , no problem, all of sudden, perhaps typo involved, no longer login as administrator, can I go somewhere to reset the password since the account locked ? there is no email system configured yet.
by SunnyMantis
03 Jan 2018, 15:46
Forum: Help
Topic: data maintained but going for higher version interface
Replies: 7
Views: 3850

data maintained but going for higher version interface

Due to platform changes, we need to move all mantis data onto a higher version bug tracker system, still mantis, but way beyond the current version (1.1.7). I wonder whether it is possible to read existing mantis data (from 1.1.7) in a brand new mantis interface (i.e. 2.8.0) ? Please advise.