Search found 60 matches

by SunnyMantis
01 Feb 2018, 19:28
Forum: Help
Topic: re-create user but run into error
Replies: 1
Views: 926

Re: re-create user but run into error

false alarm, checked database, the username reported 'gone' is still there.
all behaviour is expected, including the error message.
by SunnyMantis
01 Feb 2018, 19:19
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5346

remove tags which are no longer useful

I have a tag named 'nouse', which has been attached to a few of issues in mantis, e.g. 100 of them containing tag 'nouse', can I first remove the tag from these 100 issues; second delete this 'nouse' tag , making it no longer existing ?
by SunnyMantis
01 Feb 2018, 17:54
Forum: Help
Topic: re-create user but run into error
Replies: 1
Views: 926

re-create user but run into error

I need to create user with exact name which accidentally removed from the user list, a couple of questions here: 1. how can I create it as there is a pop up saying you already had this user, choose another name ? APPLICATION ERROR #800 That username is already being used. Please go back and select a...
by SunnyMantis
24 Jan 2018, 13:26
Forum: Help
Topic: Where to get the attachment files
Replies: 19
Views: 19290

Re: Where to get the attachment files

Hi, yes, your idea was my action; however, we also dealt with another party who is managing the data migration, a vendor.
We have had issues regarding missing attachments after migration, i.e. my query for total attachment from database would be the baseline for us to compare.
by SunnyMantis
23 Jan 2018, 15:23
Forum: Help
Topic: older mantis 1.1.7 going to 2.8.0, platform retired
Replies: 17
Views: 6626

older mantis 1.1.7 going to 2.8.0, platform retired

Hi, we do need mantis, precisely, the data from the mantis, however, the platform mantis 1.1.7 sitting on is going to retire (windows server 2003) . It should be retired long time ago actually. :-)
I want to know what would be the proper way to retire the data as platform we cannot control any longer.
by SunnyMantis
23 Jan 2018, 15:01
Forum: Help
Topic: Where to get the attachment files
Replies: 19
Views: 19290

Re: Where to get the attachment files

so if we have the database sql (dump or export file) , we should be able to get all the attachment files ?
there is an argument between vendor and us, so I want to know the files can be restored just by database dump.
by SunnyMantis
18 Jan 2018, 18:10
Forum: Help
Topic: documentation regarding table relationship
Replies: 4
Views: 2191

Re: documentation regarding table relationship

My apology, I forgot this is brand new computer, I need a few of things, I can see pdf now.
by SunnyMantis
18 Jan 2018, 16:41
Forum: Help
Topic: Where to get the attachment files
Replies: 19
Views: 19290

Re: Where to get the attachment files

finally, here is what I got in config_inc.php, so the attachments must be stored in database ? where then ? <?php $g_hostname = $g_db_type = 'mysql'; $g_database_name = 'bugtracker'; $g_db_username = $g_db_password = $g_enable_email_notification = 'ON'; $g_smtp_host = $g_administrator_email = $g_fro...
by SunnyMantis
18 Jan 2018, 16:05
Forum: Help
Topic: Where to get the attachment files
Replies: 19
Views: 19290

Re: Where to get the attachment files

Great! Let me work on that , of course , with others, too. Get back to you shortly.
Thank you soooo much ! Danke !
by SunnyMantis
18 Jan 2018, 14:09
Forum: Help
Topic: Where to get the attachment files
Replies: 19
Views: 19290

Re: Where to get the attachment files

No no no, not because of English, your English is perfect for me to understand. I just cannot find what you refer to. Chinese (speaking mandarin) is my side of story :-) the problem is the server not in my hand, I was given a folder and I will double check again to see what I can get from there.
by SunnyMantis
18 Jan 2018, 14:04
Forum: Help
Topic: description field
Replies: 4
Views: 1630

Re: description field

Thank you very much! I will look into that.
Never know mantis can support data entry and convert html code.
By any chance, where can I get some reference about how mantis deal with html code, especially in data entry fields, please ?
by SunnyMantis
17 Jan 2018, 17:14
Forum: Help
Topic: Where to get the attachment files
Replies: 19
Views: 19290

Re: Where to get the attachment files

sorry, didn't get what you said yet; any other way to quick spot where the folder would be for attachment files ?
by SunnyMantis
17 Jan 2018, 17:11
Forum: Help
Topic: description field
Replies: 4
Views: 1630

Re: description field

those are html code, which our team members entered in mantis description in order to get 1,2,3 or some bullets.

As we are still at version 1.1.7.
by SunnyMantis
16 Jan 2018, 18:26
Forum: Help
Topic: How can I know this user can be forgotten forever
Replies: 5
Views: 1758

Re: How can I know this user can be forgotten forever

date_created = last_visit and login_count =0 perhaps we have to go back to database query.
by SunnyMantis
16 Jan 2018, 17:28
Forum: Help
Topic: documentation regarding table relationship
Replies: 4
Views: 2191

Re: documentation regarding table relationship

is this link you posted, please ?
https://www.mantisbt.org/docs/erd/manti ... erd_r2.pdf

somehow I cannot get the pdf, would you please attach ?