Search found 60 matches

by SunnyMantis
14 Feb 2018, 14:48
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

Thank you for the information.
by SunnyMantis
13 Feb 2018, 16:09
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

Yes, we can do that to organize tags/labels. One more thing: for tags which only created, but not attached to any issue, can we pull those out of database by a select query somehow ? for example, although tag XXXXX in tag dropdown list, but nobody ever used this XXXXX tag, what can be used to identi...
by SunnyMantis
13 Feb 2018, 14:32
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

we have discussed about upgrading 1.1.7, but not possible; we can only deal with the data from 1.1.7 , mapping over to another tool, such as jira. :-)
Data wise, we need mantis data;
Interface wise, we are not able to continue on mantis, sadly.
by SunnyMantis
13 Feb 2018, 14:25
Forum: Help
Topic: User??? username containing numbers
Replies: 4
Views: 1199

Re: User??? username containing numbers

Thank you for the wonderful suggestion. our 1.1.7 not even setup for email notification :-) but I can always go to see my backup of database to see any hints over there. I think the problem here was - too many administrators in mantis system - no control on change too little tracking - no audit log ...
by SunnyMantis
12 Feb 2018, 20:51
Forum: Help
Topic: User??? username containing numbers
Replies: 4
Views: 1199

Re: User??? username containing numbers

any chance to get them back the way it was ?
I checked our 1.1.7 , no audit log , no longlongtime ago backup.
by SunnyMantis
12 Feb 2018, 20:29
Forum: Help
Topic: User??? username containing numbers
Replies: 4
Views: 1199

User??? username containing numbers

found a few of users in mantis 1.1.7 like user112, user131 , but none of them listed in user list and all scratched out, see attached.

where are those users ? is it because system generated them ?
by SunnyMantis
12 Feb 2018, 19:37
Forum: Help
Topic: Permission change
Replies: 4
Views: 1734

Re: Permission change

different people setup projects differently, not consistent, either, that's why we end up confusing ourselves. :-D
by SunnyMantis
12 Feb 2018, 19:21
Forum: Help
Topic: Permission change
Replies: 4
Views: 1734

Re: Permission change

no worries, we figure it out, thanks to your reply!!!!
by SunnyMantis
12 Feb 2018, 19:16
Forum: Help
Topic: Permission change
Replies: 4
Views: 1734

Re: Permission change

is it a must to add project for user so they can access ?

if user as 'viewer' , is it okay for 'read only' access for every issue logged in mantis ? no need to add project(s) for each user, correct ?
by SunnyMantis
12 Feb 2018, 18:18
Forum: Help
Topic: Permission change
Replies: 4
Views: 1734

Permission change

still working on V1.1.7, found a strange behaviour, need your opinion please: user Sam, permission level "reporter", cannot see mantis issue, got 'access denied' screen; I refresh Sam's permission with "manager", cannot see mantis issue, got 'access denied' screen; I upgrade Sam'...
by SunnyMantis
12 Feb 2018, 15:42
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

Thank you!
while , update mantis ---- from v1.1.7 ?
how ? I can run a higher version of mantis , but cannot get data from 1.1.7 running on higher version.
by SunnyMantis
05 Feb 2018, 19:27
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

Then so bad, we can only go database level to arrange tag related operation :-(
no wonder so much junk in our database , so anything you suggest me do next ?
by SunnyMantis
05 Feb 2018, 16:57
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

our version still 1.1.7, cannot see any thing like Manage > Manage tags , anywhere to enable that, please ?
by SunnyMantis
05 Feb 2018, 16:54
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

oh, I see, end user can do that on their own. good.
by SunnyMantis
05 Feb 2018, 14:08
Forum: Help
Topic: remove tags which are no longer useful
Replies: 16
Views: 5345

Re: remove tags which are no longer useful

I see. thank you!
before I remove the tag, I always want to know who is using this tag, and where used, is there a quick way to review ?
to remove this tag, I just do that from database level 'delete' ?