Search found 349 matches

by mushu
18 Apr 2023, 18:07
Forum: EmailReporting
Topic: Looong text from email message imports without wrapping
Replies: 5
Views: 26639

Re: Looong text from email message imports without wrapping

Do you have an email address that I can send it to so you get all of the headers and stuff you need, plus the body of the message will be one long line of text (Lorem Ipsum from above)?
by mushu
13 Apr 2023, 20:50
Forum: EmailReporting
Topic: Looong text from email message imports without wrapping
Replies: 5
Views: 26639

Re: Looong text from email message imports without wrapping

I would have to edit out all domains and server names because of where I work so that's a pain. Do you really need a full log and copy of the original email? You can duplicate this issue yourself. step 1. create a mantis ticket either by emailing one through the EmailReporting plugin or manually ent...
by mushu
13 Apr 2023, 14:51
Forum: EmailReporting
Topic: Email password
Replies: 6
Views: 19677

Re: Email password

Thank you! Yes, it is contained in a type "complex" item in that report. Where are the filter files on disk?

EDIT: never mind, got it! It is stored as a value in that array and I simply decoded the base64 string and got the original p/w. Thanks again for pointing me in the right direction!
by mushu
12 Apr 2023, 18:16
Forum: EmailReporting
Topic: Looong text from email message imports without wrapping
Replies: 5
Views: 26639

Looong text from email message imports without wrapping

Mantis 2.25.2 EmailReporting 0.10.1 When a Note is imported into the ticket via EmailReporting plugin it doesn't seem to know how to wrap text. The text should be wrapped to the window size of the Notes section but unless there are hard carriage returns it is one looooong line of text. This pushes t...
by mushu
15 Mar 2023, 14:53
Forum: EmailReporting
Topic: Email password
Replies: 6
Views: 19677

Re: Email password

The account password here:
Capture.JPG
Capture.JPG (32.14 KiB) Viewed 19628 times
by mushu
15 Mar 2023, 14:49
Forum: Help
Topic: How to delete entries in Timeline panel?
Replies: 6
Views: 3288

Re: How to delete entries in Timeline panel?

No, after a few hours the timeline scrolled past it and "out of sight, out of mind" took over...
by mushu
14 Mar 2023, 21:01
Forum: EmailReporting
Topic: Email password
Replies: 6
Views: 19677

Re: Email password

There is nothing in that file with the word EmailReporting in it, I did a non-case-sensitive search.
by mushu
14 Mar 2023, 16:58
Forum: EmailReporting
Topic: Email password
Replies: 6
Views: 19677

Email password

Is there a way to recover the email mailbox password entered in the EmailReporting plugin in Mantis?

If not, where is it stored so I can at least copy it and put it in the new version of the plugin?
by mushu
13 Mar 2023, 23:13
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 3249

Re: Delete issue gives blank screen

SOLVED

I had to update the EmailReporting plugin to the v11-DEV version it appears. See: viewtopic.php?t=28246
by mushu
13 Mar 2023, 23:11
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 60059

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Okay, that might have been the problem. Boy there were a LOT of changes from v10 to v11 in your plugin. I grabbed all files modified within 3 or 4 years ago and updated my current files, saving the old ones renamed just in case, on the Dev server. Interestingly, the EmailReplyParser directory and co...
by mushu
13 Mar 2023, 21:35
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 60059

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Where do I find version 11-beta? Here is all I see on the git site:
emr.jpg
emr.jpg (22.29 KiB) Viewed 60042 times
by mushu
13 Mar 2023, 21:25
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 60059

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Will report back after that is done, probably be tomorrow since it's such a pain. Wish they'd build in a templating system and oauth support in the main program.
by mushu
13 Mar 2023, 21:18
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 60059

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Also, just a note that on the Production server, here is the Mantis info so it very well could be an old version of php causing the issue on the DEV server:

Code: Select all

MantisBT Version	2.25.2
Schema Version	211
PHP Version	7.4.14
Database Driver	mysqli
Database Version, Description	5.7.17, 5.7.17-log
by mushu
13 Mar 2023, 21:15
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 60059

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Ugh, what a pain due to the templating code changes. Hope I can track down everything that needs to be updated between versions.