Search found 330 matches
- 07 Mar 2023, 16:02
- Forum: Help
- Topic: How to delete entries in Timeline panel?
- Replies: 6
- Views: 532
Re: How to delete entries in Timeline panel?
It was caused by the account not existing in our Active Directory because the employee left and I didn't delete the Mantis account tied to it. Thus the emails for that account kept bouncing and new "postmaster_onmicrosoft_" accounts kept getting created in Mantis, and resending the notices...
- 07 Mar 2023, 15:46
- Forum: Help
- Topic: How to delete entries in Timeline panel?
- Replies: 6
- Views: 532
Re: How to delete entries in Timeline panel?
I figured that but of course without a real query that joins the proper tables I'd end up screwing the keys up and my luck would be to restore database from backup. Need to avoid that mess lol.
- 07 Mar 2023, 15:22
- Forum: Help
- Topic: How to delete entries in Timeline panel?
- Replies: 6
- Views: 532
How to delete entries in Timeline panel?
Windows, Mantis v2.25.2 Is there a way to delete or hide entries in the Timeline panel when in the top My View button option? We had a feedback loop where email addresses were bouncing, and since it replies back to the originating email address it caused dozens of fake tickets to get created. I bulk...
- 07 Feb 2023, 16:20
- Forum: Help
- Topic: How to do full text search across all projects?
- Replies: 2
- Views: 303
Re: How to do full text search across all projects?
Perfect! Thank you!
- 07 Feb 2023, 00:53
- Forum: Help
- Topic: How to do full text search across all projects?
- Replies: 2
- Views: 303
How to do full text search across all projects?
MantisBT 2.25.2 Windows In View Issues we can put text in the unlabeled search box and hit the [apply filter] button next to it to search all of the issues in that screen, but we need a search that will find every instance in all of the projects at once. We have dozens of projects and it would suck ...
- 23 Jan 2023, 15:31
- Forum: EmailReporting
- Topic: OAuth2 email authentication method needed
- Replies: 28
- Views: 10349
Re: OAuth2 email authentication method needed
Will this be working for POP3 hopefully?
- 17 Jan 2023, 15:34
- Forum: Help
- Topic: What controls whether "monitors" see note emails?
- Replies: 2
- Views: 361
Re: What controls whether "monitors" see note emails?
Thanks. I had added a "Predeployment" status and those boxes were not checked in that sconfig screen, but some users aren't getting emails when just a note is added to a ticket they are monitoring. Those people were added as monitors *after* the ticket had been created and had activity in ...
- 13 Jan 2023, 21:44
- Forum: Help
- Topic: What controls whether "monitors" see note emails?
- Replies: 2
- Views: 361
What controls whether "monitors" see note emails?
It seems like our customers who are monitoring a ticket are not getting emails when a note is added. No, the [private] box is not checked. Is there a config settings variable or setup screen option that controls this?
- 04 Jan 2023, 18:07
- Forum: Help
- Topic: Missing Error String: 0
- Replies: 2
- Views: 308
Re: Missing Error String: 0
Much better.. APPLICATION WARNING #403 Database field "description" not found. (in 'C:\MantisBT2252\core\bug_api.php' line 1571) Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error ...
- 04 Jan 2023, 17:40
- Forum: Help
- Topic: Missing Error String: 0
- Replies: 2
- Views: 308
Missing Error String: 0
Mantis 2.25.2 Windows Server 2012 R2 APPLICATION ERROR #0: Missing Error String: 0: Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option ...
- 02 Nov 2022, 18:31
- Forum: Help
- Topic: Large attached image doesn't show up in ticket
- Replies: 2
- Views: 370
Re: Large attached image doesn't show up in ticket
Perfect thank you!atrol wrote: ↑02 Nov 2022, 18:28 There is a setting $g_preview_attachments_inline_max_size
https://www.mantisbt.org/docs/master/en ... ig.uploads
- 02 Nov 2022, 17:39
- Forum: Help
- Topic: Large attached image doesn't show up in ticket
- Replies: 2
- Views: 370
Large attached image doesn't show up in ticket
Here is a screenshot of what I see. If I click the actual link it displays the image in the webpage (then I have to use the Back button to get back to the ticket.) It appears that large images are not shown or even given an indication that there is an image there. I think it should be displayed but ...
- 25 Oct 2022, 16:01
- Forum: Help
- Topic: How to keep my_view sections closed?
- Replies: 6
- Views: 1127
Re: How to keep my_view sections closed?
Just to close this issue it appears it was a Chrome browser issue. After the next browser update it started working again. No idea what had happened but no time to try to figure that out just hoping it doesn't happen again...
- 24 Oct 2022, 14:46
- Forum: EmailReporting
- Topic: OAuth2 email authentication method needed
- Replies: 28
- Views: 10349
Re: OAuth2 email authentication method needed
Well, except that I can't use IMAP for this application, it must be POP3 so it would be great to ensure that both protocols are allowed in whatever solution is decided upon.
- 10 Oct 2022, 15:37
- Forum: EmailReporting
- Topic: OAuth2 email authentication method needed
- Replies: 28
- Views: 10349
Re: OAuth2 email authentication method needed
I wrote a little command-line script to log into our ticketing system mailbox using OAuth and grab the raw email data and stuff it into a disk file. Then I changed a bit of the Mantis & EmailReporting code to point to that file and trick it into thinking it is actually online and reading the mai...