Search found 7659 matches

by atrol
Jun 15, 2019 4:01 pm
Forum: General Discussion
Topic: Email Notification Failed
Replies: 3
Views: 414

Re: Email Notification Failed

You can enable logging to find out was is happening.
Set options $g_log_level and $g_log_destination for it.
https://mantisbt.org/docs/master/en-US/ ... ig.logging
by atrol
Jun 15, 2019 3:41 pm
Forum: Help
Topic: Table 'exampledb.mantis_api_token_table' doesn't exist
Replies: 5
Views: 421

Re: Table 'exampledb.mantis_api_token_table' doesn't exist

Which version of Mantis do you use?
Is this a fresh install or an upgrade from older version?
by atrol
Jun 15, 2019 7:41 am
Forum: Announcements
Topic: MantisBT 2.21.1 released
Replies: 0
Views: 962

MantisBT 2.21.1 released

MantisBT 2.21.1 released, have a look at our Blog for more details.
by atrol
Jun 14, 2019 2:10 pm
Forum: Help
Topic: APPLICATION ERROR #401, database error#1064
Replies: 8
Views: 629

Re: APPLICATION ERROR #401, database error#1064

Go back to your 1.2.19 dump and try the following steps
- clear browser cookies
- run install script to upgrade the database (don't do it manually)
- try if it works
- in any case run admin/check/index.php after the upgrade and check for errors and warnings
by atrol
Jun 13, 2019 7:20 am
Forum: Help
Topic: Adding user to a private Issue
Replies: 3
Views: 393

Re: Adding user to a private Issue

andresrom wrote:
Jun 10, 2019 9:07 pm
solve a situation that occurs when trying to add a specific user to an Issue that is private
What's the problem? Do you get an error message?
by atrol
Jun 10, 2019 3:24 pm
Forum: Help
Topic: Cannot Upload with 2.21
Replies: 10
Views: 612

Re: Cannot Upload with 2.21

Implemented PR for it, so this should be officially fixed in 2.22.0 if no one objects https://mantisbt.org/bugs/view.php?id=25763#c62232
by atrol
Jun 10, 2019 8:17 am
Forum: Help
Topic: Cannot Upload with 2.21
Replies: 10
Views: 612

Re: Cannot Upload with 2.21

If you encounter the problem just with larger files, this one could be your issue https://www.mantisbt.org/bugs/view.php?id=25763 If so, adding the "timeout" line around ine 728 in js/common.js might fix the issue. var options = { timeout: 0, forceFallback: zone.data('force-fallback'), paramName: "u...
by atrol
Jun 10, 2019 5:53 am
Forum: Help
Topic: Cannot Upload with 2.21
Replies: 10
Views: 612

Re: Cannot Upload with 2.21

sirbanks wrote:
Jun 10, 2019 4:24 am
Is it safe to return the 2.14 MANTIS files using the DB for 2.21?
It is safe, as there are no database schema changes in any 2.x versions.

I have a certain idea, what could cause this issue.
You could try if 2.19.1 works and the problems starts with 2.20.0.
by atrol
Jun 07, 2019 4:06 pm
Forum: Help
Topic: Cannot Upload with 2.21
Replies: 10
Views: 612

Re: Cannot Upload with 2.21

Run admin/check/index.php
You might get a message that PHP fileinfo extension is missing.
by atrol
Jun 06, 2019 3:08 pm
Forum: Deutsch
Topic: Automatisierte Ticketerstellung bei Maileingang
Replies: 3
Views: 476

Re: Automatisierte Ticketerstellung bei Maileingang

"/api/soap/mc_file_api.php is required for EmailReporting to function properly" Eine derartige Fehlermeldung habe ich in dem Plugin nicht gefunden, jedoch eine die sehr ähnlich ist "api/soap/mc_file_api.php" is missing. EmailReporting requires this file to work. Wurde die Datei api/soap/mc_file_api...
by atrol
Jun 06, 2019 2:39 pm
Forum: Help
Topic: When open attached file then its not clearly viewed
Replies: 0
Views: 276

Re: When open attached file then its not clearly viewed

omled wrote:
Jun 05, 2019 2:23 am
We are using mantis mantisbt-1.2.19
This is a quite old version.
Does it mean that you are using the system for many years and the problem exists since first installation, or did it work and the problem started now?
by atrol
Jun 06, 2019 2:35 pm
Forum: Help
Topic: Security Bug Tracker with user management
Replies: 4
Views: 493

Re: Security Bug Tracker with user management

cas wrote:
Jun 06, 2019 4:15 am
Option 2 is also not an option out of the box.
I think it is possible.
There is "Update an issue" settting on "Workflow Thresholds" page and there are "Minimum Access Level to Change to this Status" settings on "Workflow Transitions" page.