Search found 546 matches

by cas
Jul 17, 2019 3:02 am
Forum: EmailReporting
Topic: How to limit bug creation from email based on user access
Replies: 9
Views: 69

Re: How to limit bug creation from email based on user access

We catch all emails in a central place ( helpdesk ).
There they take care of such issues. In case of "No Access", user is informed accordingly and ticket on hold untill confirmed by someone with proper access.
by cas
Jul 16, 2019 8:53 am
Forum: General Discussion
Topic: Reminder Plugin for mantis 2.X
Replies: 6
Views: 311

Re: Reminder Plugin for mantis 2.X

I will try to replay your issue and prepare an update if needed.
by cas
Jul 16, 2019 3:20 am
Forum: Help
Topic: Application Error #500 during file uploads
Replies: 1
Views: 38

Re: Application Error #500 during file uploads

So Harvey, don't you think it is time to upgrade?
by cas
Jul 16, 2019 3:18 am
Forum: Help
Topic: Random 403 error messages
Replies: 4
Views: 89

Re: Random 403 error messages

yes, I managed to get the 403 screen. came up on my side with an authorization message.
You probaly have both $g_preview_max_width and $g_preview_max_height set to 0.
Can you test if you make it smaller such that you simply can close the preview rather than using the back button?
by cas
Jul 15, 2019 7:37 am
Forum: General Discussion
Topic: Reminder Plugin for mantis 2.X
Replies: 6
Views: 311

Re: Reminder Plugin for mantis 2.X

Did you verify the setup of the reminder plugin?
can you share those settings?
by cas
Jul 15, 2019 6:45 am
Forum: Help
Topic: Random 403 error messages
Replies: 4
Views: 89

Re: Random 403 error messages

tried some clicks but could not reproduce (using Chrome).
by cas
Jul 15, 2019 6:42 am
Forum: Help
Topic: email when create a new user
Replies: 1
Views: 49

Re: email when create a new user

is that the only time you do not receive an email?
If not, follow this post:
viewtopic.php?f=3&t=15398
by cas
Jul 15, 2019 6:38 am
Forum: Help
Topic: Programmer is searched
Replies: 1
Views: 50

Re: Programmer is searched

what is your setup that is given the issue? Which moments do you encounter the slowness ( 9000 records is pretty small)? Is it actually the database or is there another reason ( for example sending of emails)?
by cas
Jul 15, 2019 6:36 am
Forum: Help
Topic: SQL queries errors, Mantis 2.14 and PG 9.6
Replies: 1
Views: 53

Re: SQL queries errors, Mantis 2.14 and PG 9.6

Try updating to 2.21 and if the issue persists, re-open the existing bug.
by cas
Jul 15, 2019 6:34 am
Forum: Help
Topic: Info about double installation
Replies: 1
Views: 55

Re: Info about double installation

no problem, just install in 2 different directories ( mantis1 & mantis2) and give the DB same names (mantis1 & mantis2). Of course you can use other naming convention.
by cas
Jul 15, 2019 6:30 am
Forum: Help
Topic: Problem creating new users and projects
Replies: 1
Views: 58

Re: Problem creating new users and projects

did you run the check on the mantis installation ( mantis/admin/check)?
by cas
Jul 15, 2019 6:28 am
Forum: Help
Topic: Daily reports by mail
Replies: 3
Views: 146

Re: Daily reports by mail

I have created a query plugin which in combination with php-excell allows to create and share various reports to various users on a set time interval. This however brings some programming for the reports......
by cas
Jul 15, 2019 6:25 am
Forum: General Discussion
Topic: Activities sort order
Replies: 1
Views: 77

Re: Activities sort order

you aways can do a mass chnage on SQL level :wink:
I would change the default_bg_note prder for future users.
by cas
Jul 15, 2019 6:23 am
Forum: Customizations
Topic: ReAuthentication on Data Entry and on Data Updates
Replies: 1
Views: 145

Re: ReAuthentication on Data Entry and on Data Updates

As far as I know, this is not default available so you would need to create a plugin for this.
by cas
Jul 02, 2019 8:20 am
Forum: Help
Topic: Date and time with report
Replies: 1
Views: 103

Re: Date and time with report

the reports you already can create from the view page. You actually can define which fields you would like to have in your report.
Goto:
Manage
Manage configuration
Manage Columns