Search found 10 matches

by kazauks
24 Mar 2022, 11:11
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

I tried to follow this topic but the ports they use to reach gmail are close on my machine. We figured out why it works on some server, it's because those use an old VLAN. We switched the integration environment from the new to the old VLAN and the problem disappeared. Unfortunatly we can't use no m...
by kazauks
09 Mar 2022, 15:21
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

Cronjob was already disabled, i tried with $g_email_send_using_cronjob set to NO, OFF and ON. I reported bugs and reseted user password but whatever the cronjob value behavior is the same. Most of the time a loading/spinner icon appears in the browser tab and a error message appears after few minute...
by kazauks
03 Mar 2022, 16:01
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

I would start testing without using the email queue. First ensure mail functionality is ok with direct sending emails. By direct sending emails you mean not using MANTIS? I tried with Telnet from the machine and the sending function seems to work fine. https://i.ibb.co/KsCpRy0/telentemail.jpg What ...
by kazauks
03 Mar 2022, 09:45
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

The admin/check/index.php showed two fails : - post_max_size php.ini directive was not at least equal to the upload_max_size directive (8MB VS 10MB) - return_path_email configuration option was not specified I fixed both and have only those warnings now : https://i.ibb.co/8BnQfJ1/warningcheck.jpg I ...
by kazauks
02 Mar 2022, 10:40
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

I upgraded MANTIS to 2.25.2 but the problem is still there.
I will try to upgrade XAMPP too.
by kazauks
28 Feb 2022, 11:11
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

Thank you for your help, i will try to upgrade directly from 2.5.2 to 2.25.2
by kazauks
28 Feb 2022, 10:55
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

I opened schema.php script but i'm not comfortable enough to do this by hand. Is it mandatory to rename the DB for upgrading or i can juste execute the upgrade script? is it possible to upgrade directly from 2.5.2 to 2.25.2? is it best to upgrade following up the versions (like 2.5.1 to 2.6 then 2.6...
by kazauks
28 Feb 2022, 10:15
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

Re: email notifications doesn't work after migration

@cas Thank you for your response.
I suppose the database name modification was introduced in a version between our 2.5.2 and the up to date 2.25.2.
Is there an easy way to find the modification to apply to the database? is it mentionned in the versions changelogs?
by kazauks
10 Feb 2022, 22:22
Forum: Help
Topic: email notifications doesn't work after migration
Replies: 15
Views: 32804

email notifications doesn't work after migration

Hello everyone, Sorry for my english it's quite rusty :oops: . We have been using MANTIS 2.5.1 for several years without any problems on an old server not backed up. We decided this summer to set up a correct infrastructure with 3 new environment Production, PreProduction, Integration and the old pr...
by kazauks
10 Feb 2022, 21:35
Forum: French
Topic: Mail de notification hors service après migration
Replies: 1
Views: 11100

Mail de notification hors service après migration

Bonjour tout le monde, Nous utilisons MANTIS 2.5.1 depuis plusieurs années sans aucun souci sur un vieux serveur non sauvegardé. Nous avons décidé cet été de mettre en place une infrastructure correcte avec 3 nouveaux environnements (identiques entre eux) PRD, PPD, INT et l’ancien serveur comme rece...