Search found 2 matches

by pjulien
Aug 14, 2020 4:59 am
Forum: General Plugin Discussion
Topic: Plugin Eannonce evolution Request ?
Replies: 1
Views: 1184

Plugin Eannonce evolution Request ?

Hi, In order to make an evolution request within Eannonce plugin. We want to invoke the possibility to add an Email recipient which is given in a customize custom field either within acess level list. We want to send an Email to customer which doesn't have acess Mantis but leave is Email adressse th...
by pjulien
Aug 05, 2020 7:28 am
Forum: General Discussion
Topic: Autoassign ticket in latest Mantis Version
Replies: 1
Views: 393

Autoassign ticket in latest Mantis Version

Hello, I want to know if it is possible to auto assign ticket with another way by "assign to" in option category ? We want to autoassign ticket by two cirterias. So far I remember in older version we could use category and sub-category for doing this action. In our exemple we want to send automatic ...