Search found 18 matches
- 19 Oct 2023, 17:20
- Forum: Help
- Topic: How to delete multiple attachments at once?
- Replies: 4
- Views: 15833
How to delete multiple attachments at once?
We use EmailReporting plugin, which is great. Also, the attachment ability in MantisBT is great, except for one thing: attachments can only be deleted one by one, with confirmation and reloading pages between each delete. For one delete it's fine, but for more, not much. Today we had a user that mai...
- 28 Aug 2023, 09:10
- Forum: General Discussion
- Topic: Is it possible to add extra visibility for "immediate" priority?
- Replies: 2
- Views: 45334
Re: Is it possible to add extra visibility for "immediate" priority?
Great tip. That forced me to learn how to create a Mantis plugin, so I just did
Most likely noone else will need this functionality, but in case someone does it can be found on Github.
Most likely noone else will need this functionality, but in case someone does it can be found on Github.
- 23 Aug 2023, 11:40
- Forum: General Discussion
- Topic: Is it possible to add extra visibility for "immediate" priority?
- Replies: 2
- Views: 45334
Is it possible to add extra visibility for "immediate" priority?
In the "all bugs page", tickets added with Immediate priority can be seen with an exclamation mark within a rectangle, but when looking on that particular ticket it only says "Immediate" without any particular modification. Is it possible to make the "Immediate" (and on...
- 30 May 2023, 08:04
- Forum: EmailReporting
- Topic: More entries in mail_strip_signature_delim
- Replies: 1
- Views: 18289
More entries in mail_strip_signature_delim
According to the manual for mail_strip_signature_delim there can only be one entry. We use "-- " (dash dash space) and it works. However, many mails are sent from mobile and they have all kind of different signatures other than "-- ", like "Sent from my Samsung", "...
- 30 May 2023, 07:58
- Forum: EmailReporting
- Topic: EmailReporting sets closed issues to Assigned no matter what we do
- Replies: 4
- Views: 37518
Re: EmailReporting sets closed issues to Assigned no matter what we do
Update: changing the setting to "Feedback" solved the problem.
- 30 May 2023, 07:55
- Forum: General Discussion
- Topic: GUI for Markdown
- Replies: 3
- Views: 89773
GUI for Markdown
Hi We use the MantisBT Formatting-plugin to enable markdown and this works well. However, some of the users are having a hard time remembering all the tags and shortcuts, despite having printed a "cheat sheet" for use. Question: is there any sort of a gui / toolbar that adds markdown tags?...
- 18 Feb 2023, 08:24
- Forum: EmailReporting
- Topic: EmailReporting sets closed issues to Assigned no matter what we do
- Replies: 4
- Views: 37518
Re: EmailReporting sets closed issues to Assigned no matter what we do
Our setting is standard: $g_bug_resolved_status_threshold = RESOLVED; Now I double-checked the settings for Workflow transitions, and found that the setting "Status to which reopened issues are set" is sett to "Assigned". I changed it to "Feedback" and will see what hap...
- 17 Feb 2023, 08:17
- Forum: EmailReporting
- Topic: EmailReporting sets closed issues to Assigned no matter what we do
- Replies: 4
- Views: 37518
EmailReporting sets closed issues to Assigned no matter what we do
We have been trying to solve this particular issues for over a year now but it is still not working. I will try to explain the issue. When a ticket is set to statuses New (noone has started on it), Assigned (someone is working on it) or Feedback (job is done, get feedback from end user), and there i...
- 02 Nov 2022, 16:44
- Forum: General Discussion
- Topic: Access denied
- Replies: 5
- Views: 5298
Re: Access denied
After reverting back to PHP 7.4, we still get access denied. Argh.
- 02 Nov 2022, 10:16
- Forum: General Discussion
- Topic: Access denied
- Replies: 5
- Views: 5298
Re: Access denied
I added this:
But I get no info whatsoever about what's happening$g_display_errors = DISPLAY_ERROR_HALT;
$g_show_detailed_errors = ON;
$g_log_destination = 'page';
$g_log_level = LOG_ALL;
- 02 Nov 2022, 10:02
- Forum: General Discussion
- Topic: Access denied
- Replies: 5
- Views: 5298
Access denied
We have used Mantis 2.22.1 for several years, but all of a sudden - starting today - I get a lot of "Access denied" when altering some tickets (like editing values in custom fields, changing priority, etc). For this particular ticket, if I got to "Edit" and change Status to "...
- 02 Aug 2022, 15:04
- Forum: Customizations
- Topic: How to change the category layout?
- Replies: 0
- Views: 30180
How to change the category layout?
In view_all_bug_page.php we want to edit the look for the Category column. Instead of "[category] General" we want "Category", i.e remove the brackets and General. What file do we need to patch?
- 30 Jun 2022, 10:16
- Forum: General Discussion
- Topic: Question about $g_bug_reopen_status
- Replies: 2
- Views: 3917
Re: Question about $g_bug_reopen_status
That setting is already OFF, like it says in my post.
- 30 Jun 2022, 07:33
- Forum: General Discussion
- Topic: Question about $g_bug_reopen_status
- Replies: 2
- Views: 3917
Question about $g_bug_reopen_status
We use Email-plugin. Sometimes, for closed tickets, an email arrives to the closed ticket and its status is set to ASSIGNED, despite our config looks like this: $g_bug_reopen_status = FEEDBACK; $g_reassign_on_feedback = OFF; . Attaching screenshot of history. What we want to do for this case is havi...
- 22 Sep 2021, 11:52
- Forum: General Discussion
- Topic: Can "severity" be removed?
- Replies: 3
- Views: 4246
Re: Can "severity" be removed?
Thanks for the reply. However, we do not have the configuration "bug_report_page_fields" in Configuration Report (Mantis 2.22.1). Does this setting require a new Mantis version?