Search found 12 matches
- 22 Dec 2017, 20:21
- Forum: EmailReporting
- Topic: custom fields default values
- Replies: 3
- Views: 4163
Re: custom fields default values
That was quick, Thank you !
- 22 Dec 2017, 16:54
- Forum: EmailReporting
- Topic: custom fields default values
- Replies: 3
- Views: 4163
custom fields default values
I have some custom fields with default values. I was expecting these fields to be filled with defaults, instead they are blank. Is there a workaround for this?
Thanks
Prashanth
Thanks
Prashanth
- 13 Sep 2017, 20:09
- Forum: Help
- Topic: double line spacing in emails
- Replies: 0
- Views: 2416
double line spacing in emails
Hi, The emails that go out are having double line spacing. Has anybody faced this problem before? I am pretty sure its not an outlook issue. However this doesn't happen when an issue is created for the first time. All subsequent updates are having this issue. Looks something like this. -------------...
- 13 Sep 2017, 18:14
- Forum: EmailReporting
- Topic: double line spacing in emails
- Replies: 1
- Views: 3035
double line spacing in emails
Hi, The emails that go out are having double line spacing. Has anybody faced this problem before? I am pretty sure its not an outlook issue. Also, I am not sure if this is an EmailReporting Issue, however this doesn't happen when an issue is manually created for the first time. All subsequent update...
- 07 Sep 2017, 13:43
- Forum: General Discussion
- Topic: double line spacing in emails
- Replies: 0
- Views: 2396
double line spacing in emails
Hi, We have been facing this problem after we installed BBCodePlus plugin. The emails that go out are having double line spacing. The users have asked us to look into this. Has anybody faced this problem before? Any help would be appreciated. Looks something like this. I am pretty sure its not an ou...
- 07 Sep 2017, 01:35
- Forum: EmailReporting
- Topic: EmailReporting issue link URL
- Replies: 9
- Views: 43729
Re: EmailReporting issue link URL
I updated the line of code and looks like it has resolved the issue. I also see the variable plugin_EmailReporting_mail_mantisbt_url_fix in the configuration report page. Thank you for the quick turnaround.
- 06 Sep 2017, 14:17
- Forum: EmailReporting
- Topic: EmailReporting issue link URL
- Replies: 9
- Views: 43729
Re: EmailReporting issue link URL
i dont see this variable 'plugin_EmailReporting_mail_mantisbt_url_fix' in the configuration page. Can I make one ?
- 05 Sep 2017, 17:55
- Forum: EmailReporting
- Topic: EmailReporting issue link URL
- Replies: 9
- Views: 43729
Re: EmailReporting issue link URL
The command line/task scheduling works perfectly fine. The issue is with the email that goes out to everyone. It contains an invalid link to the issue. I tried the webserver path and that worked fine too. I was against option 2 because the documentation says not recommended. I also thought it might ...
- 01 Sep 2017, 21:39
- Forum: EmailReporting
- Topic: EmailReporting MSG file type
- Replies: 2
- Views: 3508
Re: EmailReporting MSG file type
Ok. That makes sense. Thanks for the clarification.
- 01 Sep 2017, 21:35
- Forum: EmailReporting
- Topic: EmailReporting issue link URL
- Replies: 9
- Views: 43729
Re: EmailReporting issue link URL
I actually followed the documentation and used step 1 which is recommended. I had to unblock the script from running via webserver for option 2 and that worked fine. Also for command line, this is my batch script cd C:\xampp\htdocs\mantis\plugins\EmailReporting\scripts php bug_report_mail.php I am n...
- 01 Sep 2017, 15:50
- Forum: EmailReporting
- Topic: EmailReporting MSG file type
- Replies: 2
- Views: 3508
EmailReporting MSG file type
Hi, A very important feature of this plugin is the ability to add the attached files in emails to notes. All the formats are working fine ( like pdf, doc, etc). However, users usually attach emails as attachments (.msg outlook format). For some reason, they are getting attached as .txt files (maybe ...
- 01 Sep 2017, 15:39
- Forum: EmailReporting
- Topic: EmailReporting issue link URL
- Replies: 9
- Views: 43729
EmailReporting issue link URL
EmailReporting issue link URL Postby prash315 » Sep 01, 2017 8:52 am Hi, I have setup the plugin successfully. However, when Mantis creates tickets, the email that goes out is showing the URL as localhost instead of the correct domain and context. It looks something like this A NOTE has been added t...