Search found 2 matches

by TonyS
Jun 06, 2017 3:11 pm
Forum: EmailReporting
Topic: Is it possible to send an email only on Urgent tickets?
Replies: 1
Views: 1983

Is it possible to send an email only on Urgent tickets?

I am wondering if there is some way to setup the email reporting system to only send e-mails to a specific account if the item created has a priority of "Urgent" or "Immediate". I would like to be able to create an emergency account with an e-mail address that sends an SMS message to someone.
by TonyS
Apr 11, 2017 9:59 am
Forum: Help
Topic: Special email for urgent priority items
Replies: 0
Views: 1686

Special email for urgent priority items

I was wondering whether or not there is any way to setup MantisBT so that an e-mail is sent whenever: 1. A bug is entered with a priority of "urgent." 2. A bug has its priority changed to "urgent." 3. A note is added to a bug with priority "urgent." The ideal situation is that someone listed as an o...